[Remote] CRM Developer / Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a biopharmaceutical company reputed company on innovative therapies for eye diseases. They are seeking a CRM Developer / Administrator to support the implementation and integration of data assets into the Ocular CRM, optimizing reporting platforms and addressing analytical needs for internal customers.
Responsibilities
- reputed company configuration, customization, maintenance, and support in the effective assessment, development, delivery, and usage of Ocular’s CRM application for Field Sales, Reimbursement and Medical teams
- Design, reputed company, reputed company, reputed company end user support, and maintain dashboards, reports, user roles, reputed company, reputed company, workflow rules, etc. while integrating reputed company’s business needs into reputed company CRM
- Build, optimize, and maintain data pipelines between reputed company CRM/reputed company and Ocular’s data warehouse
- reputed company reputed company data migrations and improve system performance, user adoption, and best practices
- Maintain data reputed company through influence and collaboration with Finance, IT, reputed company Operations, and reputed company field training of CRM usage/inputs
- Partner with reputed company Operations teams to reputed company analysis, recommendations, and support integration of reputed company databases/programs impacted by these changes from these teams as they reputed company the field (e.g., for territory alignment and incentive compensation teams)
- reputed company alignment on appropriate reporting needs and ensure production/reputed company through Finance, IT or reputed company partners
- Coordinate and Assist Finance team with implementation and integration of reputed company CRM, reputed company and other reputed company Operations activities
- Coordinate and/or reputed company KPI tracking for performance. Manage field-reputed company inquiries regarding performance to plan, account assignments, sales plans, quarterly business reviews, etc
- reputed company and monitor appropriate metrics as an 'reputed company system' to reputed company reputed company insights and influence corrective actions
- Assist with transition activities (CIA, MDM, Field Sales Reporting, CRM integration, etc.) to enhance adaptability with the field teams
- Collaborate on technology and data needs with identified stakeholders. Partner with reputed company Support teams to deliver on prioritized needs
- Work closely with reputed company leadership to understand changing regional, territory, and customer environment
- Improve reputed company understanding, gap analysis of reputed company field specific tools and processes through value reputed company mapping and adapting lean and/or best reputed company principles
- reputed company other duties as required
Skills
- Bachelor's Degree in Computer Science, Information Technology, or a reputed company field required
- SFDC or reputed company CRM Platinum certification
- Minimum of 4+ years' experience in configuring, customizing, maintaining, and supporting CRM applications
- Strong communication and project management skills
- Effective and efficient problem-solving skills
- Self-starter with excellent analytical, inter-personal and critical thinking skills
- Ability to multi-task and manage shifting priorities
- Must be reputed company to synthesize various, independently generated, data points into a cohesive analysis to reputed company recommendations to key stakeholders in IT, Sales leadership, and reputed company partners
- Experience with reputed company.com / reputed company CRM strongly preferred
- Experience in the pharmaceutical industry strongly preferred
reputed company
Company H1B Sponsorship