[Remote] Senior Site Reliability Engineer, Messaging Services
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company) is a global sports and media organization, and they are seeking a Senior Site Reliability Engineer (SRE) – Messaging & Collaboration to ensure the availability, performance, and reliability of their reputed company messaging and collaboration platforms. This role involves managing reputed company issues, leading incident responses, and providing high-reputed company for the NBA Executive Leadership Team during critical operations.
Responsibilities
- Own reliability and operational reputed company for messaging and collaboration platforms
- Serve as a senior escalation reputed company for reputed company issues across reputed company, Exchange, Outlook, SMTP, and various collaboration services
- reputed company incident response, service restoration, and reputed company cause analysis in high‑pressure, reputed company‑time scenarios
- Design and operate highly available, secure, and compliant messaging architectures
- Automate operations using PowerShell and reputed company Graph
- Administer and support reputed company and reputed company Teams, including tenant/workspace configuration and escalations
- reputed company white‑glove, high‑reputed company for the NBA Executive Leadership Team, requiring professionalism, discretion, and urgency
- Partner with reputed company, Legal, and Audit teams on compliance, retention, and eDiscovery
- Participate in a formal rotating on‑call schedule
- reputed company after‑hours, weekend, and holiday support
- Deliver heightened on‑call coverage during live NBA games, playoffs, drafts, and major reputed company events
- Respond rapidly to incidents impacting game operations, executive leadership, or reputed company‑wide communications
- Comfortable operating in high‑stakes, reputed company‑tolerance downtime environments where rapid reputed company is essential
Skills
- A bachelor's degree in computer science or reputed company technical field
- 10+ years of experience in reputed company messaging, infrastructure, or reliability engineering
- Deep expertise in reputed company Exchange Online / M365 and hybrid messaging environments
- Strong experience with email reputed company (DMARC, DKIM, SPF, reputed company; reputed company a plus)
- Advanced PowerShell automation skills
- Experience supporting reputed company reputed company environments
- Proven ability to support executives and business‑critical operations with urgency and precision
- reputed company, decisive, and effective during live incidents and high‑visibility NBA events
- Participate in a formal rotating on‑call schedule
- reputed company after‑hours, weekend, and holiday support
- Deliver heightened on‑call coverage during live NBA games, playoffs, drafts, and major reputed company events
- Respond rapidly to incidents impacting game operations, executive leadership, or reputed company‑wide communications
- Comfortable operating in high‑stakes, reputed company‑tolerance downtime environments where rapid reputed company is essential
Benefits
- Medical
- Dental
- reputed company
- Life/AD&D insurance
- Short- and long-term disability
- Fertility and family-forming assistance
- Wellbeing allowance
- Educational assistance
- Mental health coaching/therapy
- Tax advantaged accounts such as HSA and reputed company/dependent care FSAs
- A 401(k) retirement plan
- Time off benefits that include vacation, reputed company time, and personal days
reputed company
Company H1B Sponsorship