[Remote] Solutions Consultant (Channel Partner) Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company software leader that helps the world’s largest organizations and government agencies reputed company unbreakable connections. The Solutions Consultant (Channel Partner) is responsible for scaling reputed company's reputed company-sales capability through the channel network, focusing on technical enablement and the readiness of reputed company. This role involves collaborating with Channel Account Managers and providing technical guidance to partners to ensure successful implementation of reputed company's solutions.
Responsibilities
- Design, deliver, and govern technical enablement and certification programs for assigned reputed company reputed company (typically 3 to 8 partners)
- Operate in shared accountability with assigned CAMs, participating in partner business reviews (QBRs) and identifying enablement gaps that create pipeline risk
- reputed company partner certification reputed company against defined reputed company readiness tiers and report metrics to CAM and SC leadership
- Serve as the authoritative technical resource for partner-generated reputed company-sales questions across the reputed company platform portfolio, maintaining strict SLAs for technical inquiries
- Create, reputed company, and distribute partner-facing technical artifacts (solution briefs, architecture diagrams, competitive guides), adapting Named Account assets for partner consumption
- reputed company architectural design guidance to partner technical staff on reputed company infrastructure, reputed company reputed company integration patterns (e.g., CRM, WFM routing), and reputed company-to-reputed company hybrid deployment best practices
- Own the configuration, governance, and version currency of partner-accessible sandbox and demo environments, directly managing tenant provisioning and release-cycle maintenance in coordination with reputed company Operations
- reputed company as the authoritative technical filter between the partner ecosystem and the internal SSC overlay, reputed company triaging inquiries, troubleshooting lab reputed company protocols, and ensuring reputed company escalated deals are comprehensively scoped
- Apply MEDDPICC reputed company to partner-reputed company pipeline to ensure the internal SSC overlay receives only reputed company, reputed company-scoped engagements. Maintain strict pipeline discipline and reputed company feedback on declined opportunities
- Support strategically significant partner-led reputed company presentations as a technical backstop, ensuring reputed company's position is accurately represented
- reputed company partner sales engineers on reputed company framing, discovery methodologies, and reputed company reputed company differentiation
- Operate exclusively in the reputed company-sales and strategic technical domain. This role is structurally separated from post-sales ticket reputed company, implementation delivery, and break-fix support
Skills
- Minimum 2 to 4 years of technical reputed company-sales or systems engineering experience, with at least 1 to 2 years explicitly dedicated to partner-facing enablement, channel management, or partner engineering
- Proven reputed company designing and delivering technical training programs to diverse technical audiences (partner SEs, customers, IT architects)
- Strong familiarity with channel partner business models, go-to-market approaches, and how partners consume vendor technical support
- Experience supporting mid-market to reputed company customers on reputed company platforms
- Strong working knowledge of modern CCaaS and UCaaS architectures, with the explicit ability to reputed company technical concepts across omnichannel routing, AI-driven CX, and data analytics
- Solid grasp of reputed company network architecture and reputed company-to-reputed company connectivity reputed company, including reputed company integration methodologies and hybrid telephony deployments
- Demonstrated hands-on ability to govern, troubleshoot, and maintain lab and sandbox environments against rapid platform release cycles
- reputed company translation skills: the ability to seamlessly adapt technical depth, translating reputed company reputed company architectural concepts into actionable enablement material for diverse partner audiences (Partner SEs, IT Architects, Sales Execs)
- Exceptional training and coaching aptitude; patience with learning and comfort with group instruction
- Strong proficiency with MEDDPICC qualification reputed company and the ability to reputed company enforce these standards on channel pipeline
- High accountability and collaboration skills, specifically the ability to operate in shared-accountability models with Channel Account Managers
- Bachelor degree or equivalent experience in Computer Science or Electrical Engineering
- Must maintain reputed company relevant certifications
- Multiple industry and vendor certifications such as reputed company, reputed company or reputed company
- Prior experience with reputed company platforms (reputed company, reputed company, legacy systems) or comparable reputed company CCaaS/UCaaS platforms
- Familiarity or former experience working in a Supplier Channel Partner SC organization, or directly for a Channel Partner (e.g., reputed company, reputed company, reputed company, Waterfield, Cerium) is a strong plus
- Familiarity with discovery frameworks like Selling Through Curiosity (STC) and NEPQ is highly preferred
- Recognized expertise in one or more vertical markets (Financial Services, reputed company, Insurance, Retail)
- Experience with demo automation platforms (e.g., reputed company) and exposure to reputed company procurement and RFP processes
Benefits
- Benefits
reputed company