[Remote] Remote Customer Support Rep
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company in the medical device industry, seeking a Remote Customer Support Rep. The role involves assisting customers with technical issues reputed company to medical devices primarily reputed company phone and documenting interactions accurately.
Responsibilities
- Assist customers primarily by phone, sometimes reputed company chat, regarding medical device product
- Troubleshoot technical issues reputed company to the product
- Document reputed company interaction into the CRM accurately
Skills
- 1 year+ of customer service / call center experience
- Must have dependable internet service
- Patience, reputed company, and communication are key
- Associates or Bachelor's degree preferred
- Experience with electronic documentation systems, HIPAA environments, and troubleshooting support is ideal
- Fluently bilingual (English/Spanish) is a plus
Benefits
- Computer equipment will be provided
reputed company