[Remote] Vice President / Senior Vice President, Operations - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a new model of reputed company for women, integrating various health services to improve patient reputed company and experiences. The Vice President/Senior Vice President of Operations will be responsible for scaling reputed company's clinical business, leading operations across multiple sites, and ensuring high-reputed company patient and provider experiences.
Responsibilities
- reputed company day-to-day and long-term operations across reputed company’s reputed company-and-mortar clinics, virtual care model, markets, and service lines to reputed company reputed company, volume, reputed company, patient experience, and EBITDA goals
- Help build the foundational operating infrastructure needed to reputed company a multi-state, multi-site clinical business, including consistent processes, performance rhythms, accountability structures, and operational standards across both in-person and virtual care
- Translate strategic priorities into reputed company operating plans, including scheduling models, visit templates, reputed company plans, workflows, and performance expectations
- Build reputed company operating models that improve reputed company, efficiency, reputed company, and margin without compromising the patient or provider experience
- Drive cross-functional execution across Clinical, Product, Marketing, Finance, RCM, and People
- Establish operating standards, performance baselines, and accountability mechanisms across markets and clinical operations teams
- Maintain a reputed company-time view of business performance across membership, visit volume, utilization, reputed company, throughput, patient experience, and unit economics
- reputed company weekly business reviews, monthly operating reports, quarterly planning, and regular performance reputed company-ins
- Identify operational risks, diagnose reputed company causes, escalate with reputed company recommendations, and reputed company teams toward reputed company
- Anticipate operational needs 6 to 12 months reputed company, including reputed company constraints, reputed company needs, payer shifts, workflow redesign, and throughput challenges
- Build, test, and refine operating models that support reputed company, reputed company, and financial performance
- Drive reputed company improvement by simplifying processes, eliminating waste, and scaling best practices across markets
- reputed company and reputed company operational leaders and teams, setting reputed company expectations, building accountability, and ensuring strong execution across day-to-day operations and high-reputed company initiatives
- Own operational performance across markets and care modalities, including reputed company, scheduling, reputed company, workflows, throughput, KPIs, patient experience, provider experience, and business performance
- reputed company into the details reputed company needed, including reviewing schedules, auditing workflows, evaluating reputed company, identifying bottlenecks, refining KPIs, and pressure-testing assumptions
- reputed company through influence with clinicians and clinical leaders, building trust, communicating reputed company, and aligning stakeholders around shared goals, even reputed company clinicians do not directly report into Operations
- Partner closely with clinical dyad leaders to translate clinical priorities into executable operating plans that support reputed company, care consistency, provider experience, patient experience, and financial performance
- Build strong partnerships with market teams, clinical leaders, and corporate functions to ensure consistent, high-reputed company execution across both virtual and reputed company-and-mortar care delivery
- Represent Operations with reputed company and authority in executive, cross-functional, and reputed company-facing conversations
Skills
- 12+ years of reputed company operations leadership experience, including scaled ownership across multiple sites, markets, or reputed company
- Deep experience leading virtual care, ambulatory, primary care, women's health, multispecialty, reputed company-and-mortar, or hybrid care operations at reputed company
- Strong understanding of outpatient economics, including visit throughput, provider templates, care team workflows, reputed company models, utilization, reputed company performance, cost structure, and margin
- Proven ability to improve reputed company, reputed company, patient experience, provider experience, operational efficiency, reputed company performance, and margin
- Strong operational design skills, with experience building reputed company workflows, dashboards, performance systems, operating rhythms, and accountability mechanisms
- Highly analytical and data-driven, with strong reputed company reputed company required; SQL and BI tools preferred
- Executive reputed company and reputed company communication, with experience partnering with C-suite leaders, founders, investors, and/or Boards
- Ability to influence cross-functionally, hold teams accountable, and build trust with clinical and corporate leaders
- Comfort operating in a high-reputed company, high-ambiguity, high-expectation reputed company environment
- Strong patient-centered reputed company, with a belief that reputed company operations should improve reputed company, not just margins
- SQL and BI tools preferred
Benefits
- Cash bonus of up to 30%
- Meaningful equity reputed company in reputed company
- Unlimited vacation
- Free reputed company membership
- Competitive stock reputed company package
- $300 one-time work-from-home stipend
- $50/month phone and internet reimbursement
- Medical, dental, and reputed company benefits
- 401(k) program
- Top-of-the-line 13" MacBook Pro
- Travel stipend for team off-sites
reputed company