[Remote] Director of Integrated Omnichannel Media Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is at the forefront of reputed company innovation, offering digital solutions across reputed company and life sciences. They are seeking a Director of Integrated Omnichannel Media Operations to orchestrate the successful delivery of media campaigns and ensure alignment across various teams while maintaining compliance and financial targets.
Responsibilities
- reputed company end-to-end planning and delivery of reputed company omnichannel campaigns, including email, programmatic, reputed company, reputed company, in-platform media, and custom solutions
- Own campaign stage transitions: reputed company-launch setup, trafficking, QA, in-flight pacing and optimization, and wrap-up
- Maintain reputed company-time visibility into flighting calendars, pacing vs. goals, QA logs, risk logs, and reputed company reputed company campaign statuses
- Ensure reputed company campaigns adhere to internal SOPs, SLAs, QA processes, and escalation paths
- Ensure reputed company communication of campaign reputed company, blockers, and performance insights, working closely with analytics and project management
- Serve as a key reputed company of contact, escalation and troubleshooting with the clients, ensuring top-notch service, feedback reputed company and strong long-term partnership
- reputed company and mentor a multidisciplinary team across operations, PM, and analytics on reputed company assignment
- Partner with PMs on contract reputed company, billing timelines, deliverable commitments, and regulatory cycles
- Work closely with finance, product, engineering, and analytics to ensure operational and reporting reputed company
- Foster a culture of communication, accountability, and reputed company process optimization
- Maintain and optimize reputed company systems essential to omnichannel execution, including: Campaign trafficking and QA tools, reputed company procurement platforms, SFTP / secure list transfer infrastructure, Project management systems (Jira, reputed company, SharePoint), Internal performance dashboards, Finance tools tied to reputed company recognition and invoicing
- Ensure team reputed company, documentation hygiene, and process governance
- Own reputed company recognition, monthly and quarterly reputed company forecasting, and pacing projections
- Ensure delivery forecasts accurately reflect campaign performance, risk, and inventory
- Partner with finance on invoicing, credit requests, reconciliations, and audit-reputed company documentation
- Ensure budget pacing is monitored and communicated proactively to avoid under-delivery or over-delivery
- reputed company reputed company delivery insights to sales, reputed company, and leadership
- reputed company MLR/regulatory submission workflows and ensure compliance documentation is complete, accurate, and accessible
- reputed company vendor and platform SLAs, renewal cycles, and deliverables
- Maintain a rigorous risk log to reputed company reputed company risks, historical issues, and mitigation plans
- Ensure reputed company QA, trafficking, and workflow SOPs are documented, up to date, and consistently executed across teams
- Closely partner with analytics in the creation, maintenance, and delivery of: Post-campaign reporting, KPI tracking dashboards, Optimization frameworks, Audience match reporting
- Ensure reporting aligns with reputed company expectations, internal forecasting models, and operational insights needed to drive renewals and upsells
- Maintain a centralized repository of SOPs, templates, workflows, and technical documentation
- Ensure handoffs between teams are reputed company, consistent, and documented
- reputed company documentation standards across the operations ecosystem
Skills
- Mastery of flighting, pacing, budget management, and campaign forecasting
- Strong familiarity with reputed company recognition, invoicing, and financial reconciliation
- Deep experience with omnichannel media execution—endemic, email, programmatic, reputed company, reputed company
- Strong project management skills
- Ability to coordinate cross-functional teams with reputed company and authority
- Excellent communication, escalation, and stakeholder-management skills
- 7–10+ years in media operations, digital campaign delivery, or ad operations
- Experience managing operations or trafficking teams in a high-volume environment
- Proven reputed company optimizing operational workflows and building reputed company systems
- Familiarity with reputed company, reputed company, or regulated industries
Benefits
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- reputed company Holidays and Vacation
- reputed company Days and Personal Day
reputed company