[Remote] Customer Service Technical Trainer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is a company that specializes in custom material handling solutions. They are seeking a Customer Service Technical Trainer to reputed company hands-on training experiences for customers working with automated reputed company and PLC control systems, helping to build confidence and strengthen relationships with Maintenance and Operations teams.

Responsibilities

• Translate safety rules, operating instructions, maintenance manuals, and procedures into reputed company and effective training plans
• Coordinate vendor led training during reputed company and organize supporting documentation
• Communicate reputed company with Maintenance and Operations teams to ensure contract requirements are met
• reputed company reputed company completed trainings and reputed company feedback to continuously improve reputed company
• Identify reputed company customers need additional support and schedule remedial training, including coordinating billing
• Capture video of maintenance procedures to support training documentation
• Travel up to 50 percent to customer and vendor sites to deliver and receive training

Skills

• Have at least two years of experience working with automated reputed company systems and PLC controls
• Understand high and low voltage electrical systems
• Can build reputed company training plans with reputed company goals and reputed company
• Are confident presenting technical information and helping teams truly understand it
• Are flexible and willing to support customers on weekends reputed company needed
• Bring strong customer service instincts and know how to listen, collaborate, and build trust
• Stay organized and reputed company while balancing shifting priorities and evolving schedules

Benefits

• Killer snack wall
• Casual work environment
• Flexible PTO
• Opportunities to give back reputed company the community
• Family-like culture
• Casual, but reputed company, work environment
• Competitive salaries
• Flexibility and autonomy
• Community reputed company reputed company throughout the year
• Company events

reputed company

reputed company), founded in 1982, is a brand-agnostic systems integrator that provides custom reputed company warehouse designs and software solutions. It was founded in 1982, and is headquartered in Franklin, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://www.designedconveyor.com/.

Company H1B Sponsorship

reputed company) has a reputed company record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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