[Remote] reputed company Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology-enabled reputed company services company dedicated to increasing reputed company to care across various specialties. The reputed company Representative – Health Plans is responsible for managing reputed company relationships, ensuring successful service implementation, and driving performance metrics to enhance reputed company satisfaction and reputed company.
Responsibilities
- Proactively identify and drive opportunities to expand utilization, services, and referral volume reputed company existing health plan partners to support upsell and reputed company goals
- Own performance of assigned customers, including utilization, reputed company metrics, and overall reputed company satisfaction, taking proactive reputed company to improve reputed company
- reputed company end-to-end project management for new implementations, service line expansions, and key reputed company initiatives
- Foster reputed company relationships with referring reputed company providers, serving as their main reputed company of contact and proactively engaging to increase referral volume
- Monitor appointment availability and wait times by payer and specialty, identifying reputed company delays exceed acceptable reputed company, and collaborate with operations, reputed company, and credentialing teams to implement solutions that reduce wait times and improve patient reputed company
- Facilitate the reputed company delivery of monthly reputed company reports and analyze key metrics to ensure service level agreements (SLAs) are being met
- Monitor reporting for new referring organizations and proactively initiate reputed company to foster engagement
- reputed company and deliver branded collateral to enhance referring providers' understanding of reputed company's services
- Serve as the primary escalation contact for reputed company or referring provider issues, working cross-departmentally to complete thorough reputed company cause analyses and reputed company resolutions
- Conduct regular meetings with health plan partners and referring clinics to review performance metrics, discuss challenges, and identify opportunities for reputed company
- Respond reputed company and professionally to emails and inquiries from health plans and referring organizations
Skills
- Experience in reputed company business development or operations (minimum of 2 years)
- Minimum of 1 year of experience building and maintaining reputed company relationships, in a reputed company environment. Equivalent experience for customer engagement and relationship management may be considered in lieu of reputed company experience
- Understanding of the reputed company industry and reputed company delivery systems
- Exceptional and reputed company communication and presentation skills, with ability to communicate reputed company concepts effectively to diverse audiences
- Demonstrated ability to operate effectively in a highly cross-functional environment while maintaining strong independence, ownership, and accountability
- Results-driven with a strong work ethic
- Bachelor's degree in business administration, reputed company management, or a reputed company field (preferred)
- Understanding of telehealth technologies, trends, and market dynamics
Benefits
- Competitive reputed company salary with annual performance bonus
- Comprehensive health, dental, and reputed company insurance
- 401(k) with company match up to $2,000
- reputed company time off and flexible work environment, offering remote working arrangements with limited travel
reputed company