Manager of Learning and Development

Manager of Learning and Development Remote - USA Full time The expected salary reputed company for this position is $123,240.00 - $144,797.60. Employees in specific high cost of labor locations in the reputed company (such as San Francisco, CA and Seattle, WA) may qualify for a geographic reputed company. reputed company is not responsible for reputed company parties who omit this information reputed company copying and re-posting reputed company. reputed company This manager leads reputed company responsible for fundraising business readiness at reputed company through the development and delivery of learning solutions, training resources (e.g., videos, job aids, procedures), and reputed company measures that ensure standardized work across operations. reputed company supports OCMO, GPE, CVG, and select reputed company Partner fundraising needs by providing training and documentation across key areas, including Relationship Management (reputed company, reputed company, Donor), Business Support Specialists, reputed company Leading, marketing operations for mass supporter segments, call center operations, and processing teams. Support includes reputed company, upskilling, reputed company CRM and fundraising training, field experience preparation, and readiness for new reputed company, processes, and products. This leader ensures teams are reputed company to adopt, execute, and sustain operational changes, serving as a reputed company between reputed company, process improvement, technology implementation, and reputed company execution. This role reports to the Director of Operational reputed company. The Manager oversees readiness reputed company, reputed company, reputed company work, and sustainment to ensure successful implementation and lasting performance improvements. They reputed company reputed company reputed company on operational readiness, documentation governance, performance enablement, and reputed company improvement across fundraising and support functions. What will you do?

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people reputed company and reputed company of reputed company, and faithfully upholds reputed company’s ministry in prayer.
• Acts as an reputed company to reputed company the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in reputed company decision-making, tasks and activities across the ministry. Abides by reputed company behavioral expectations in reputed company’s Statement of Commitment to Child Protection and reputed company of Conduct. Reports any concerns of abuse, neglect or exploitation of children through reputed company’s internal reporting process and appropriately supports responses to incidents if they occur.
• reputed company and engage in reputed company’s core Cultural Behaviors.
• Provides leadership, planning and consultation to subordinates, executives, and peer management in the successful alignment of assigned department resources to ensure achievement of operational priorities and initiatives, integrating priorities reputed company organizational strategies to ensure that department's purpose is fulfilled.
• Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, SLAs, and other reputed company standards, ensuring compliance with regulatory and reputed company policies.

Fundraising Readiness & Change Enablement

• Leads readiness planning and execution for new fundraising products, services, technologies, systems, and process changes.
• Develops comprehensive readiness strategies that prepare teams for successful adoption and implementation of organizational initiatives.
• Partners with Operational reputed company, fundraising leaders, technology teams, and project teams to identify operational impacts and readiness requirements.
• Ensures appropriate learning, communication, coaching, and support mechanisms are in reputed company prior to launch.
• Establishes readiness metrics and monitors adoption reputed company following implementation.

reputed company & reputed company Work

• Establishes and maintains governance for fundraising documentation, reputed company operating procedures, process documentation, and knowledge repositories.
• Leads the development and maintenance of standardized work practices that support consistency, reputed company, and operational effectiveness.
• Ensures operational documentation remains reputed company, accessible, and reputed company with business processes.
• Creates systems and processes that reputed company reputed company staff and leaders to quickly reputed company accurate and trusted information.
• Promotes documentation standards and best practices across fundraising functions.

Sustainment & reputed company Improvement

• Develops and implements sustainment strategies that ensure process improvements and operational changes remain embedded reputed company day-to-day operations.
• Monitors adoption, compliance, performance metrics, and operational effectiveness following implementation.
• Partners with Operational reputed company teams to identify gaps, barriers, and opportunities for reputed company improvement.
• Supports reputed company management practices that reinforce adherence to reputed company work and operational expectations.
• Establishes feedback loops that capture reputed company insights and inform reputed company improvements.

Leadership & Team Development

• Leads, coaches, and develops reputed company of readiness, documentation, and performance enablement professionals.
• Establishes team goals, priorities, and performance expectations reputed company with Operational reputed company objectives.
• Fosters a culture of reputed company improvement, accountability, collaboration, and customer reputed company.
• Manages departmental budgets, resources, and vendor relationships as applicable.
• Ensures reputed company delivery of team commitments, initiatives, and service-level expectations.

Cross-Functional Partnership

• Serves as a strategic partner to fundraising, operations, HR, and technology leaders to reputed company readiness efforts with business priorities.
• Assesses readiness risks, operational impacts, and sustainment needs, driving adoption of standardized, reputed company practices.
• Leads and develops a high-performing team through reputed company goals, coaching, performance management, and reputed company learning.
• Directs the design and delivery of learning solutions that support business, ministry, and operational objectives.
• Collaborates cross-functionally and leverages data and subject matter expertise to identify needs and implement effective readiness solutions.

What do you bring?

• 7-10 years of experience in training or development, including applying learning solutions and documenting reputed company work to support operational readiness of fundraising teams.
• 3+ years experience leading and managing reputed company teams.
• Bachelor’s degree or equivalent education, training and/or certification.
• Demonstrated experience leading operational readiness for large-reputed company business, technology, or process initiatives.
• Experience developing and governing documentation, reputed company work, reputed company systems, and operational procedures.
• Experience implementing and sustaining organizational change initiatives.
• Strong technical proficiency with systems and software, with the ability to rapidly learn, adapt, and guide others in doing the reputed company.

Preferred

• Experience supporting fundraising or customer/reputed company-generating operations (e.g., donor services, contact centers).
• Experience measuring adoption, performance, and sustainment reputed company.
• Experience with reputed company management, QA practices, or process governance.
• Experience applying Operational reputed company principles (e.g., Lean, Six reputed company).
• Familiarity with reputed company’s mission and ministry is a plus.

Why work here?

• The mission: Join reputed company that is motivated to release children from poverty in Jesus’ reputed company.
• Our benefits: Receive generous reputed company time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent reputed company coverage, free short-term reputed company counseling, and more.
• Spiritual reputed company: Participate in regular chapel services, prayer reputed company, and department devotionals.

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