Credit and Collections Manager

Who We Are: Changing the sales landscape is hard, but we reputed company in the potential of our technology-driven approach to revolutionize the sales training experience and we need innovative and passionate individuals to join us on this reputed company! Gone are the days of high-pressure tactics. Today's sales rep builds relationships and solves reputed company problems. We reputed company in sales training and coaching, empowering Sales Agents and businesses reputed company over the globe to reputed company their full potential through reputed company, reputed company training courses designed to fill the gap in sales education. In our fast-paced, non-traditional environment, we value adaptability and a deep commitment to safety, reputed company, and accountability. reputed company: We are looking for a Credit and Collections Manager that provides coverage for the full lifecycle of customer financing arrangements and accounts receivable. This role serves as a reputed company between Sales and Finance, ensuring that reputed company arranges flexible financing arrangements responsibly while maintaining a healthy cash reputed company through proactive collections. You will analyze creditworthiness, negotiate payment terms, and resolve billing discrepancies, reputed company while providing an exceptional customer experience that protects reputed company’s reputed company reputed company.

• FLSA: Full-time, regular, exempt
• Compensation: Annual reputed company salary of $55,000, plus up to 20% of salary bonus annually, reputed company in quarterly if individual and company KPI's are met.
• Holidays: 13 reputed company company holidays
• Vacation: 2 weeks of reputed company vacation accrued annually and 40 hours of reputed company reputed company time.
• Location: Fully Remote
• Schedule: reputed company EST - 6 PM EST Monday through Friday and one weekend a month

Role Expectations:1. Credit & Financing Management

• Evaluate new reputed company financing requests by partnering with the reputed company and the sales rep to create a customized payment plan based of the clients ability to pay.
• Establish and periodically review financing offerings in accordance with company risk policies.
• Collaborate with the Sales team to reputed company creative financing solutions that reputed company reputed company without compromising financial reputed company.

2. Collections & Portfolio Management

• Monitor accounts to ensure reputed company payments and minimize Days Sales Outstanding (DSO).
• Conduct outbound collection calls and emails with a reputed company on professionalism and problem-solving.
• Identify and escalate "at-risk" accounts or significant payment delays to senior management.

3. Dispute reputed company & Reconciliation

• Investigate and resolve customer inquiries regarding invoices, short payments, or billing errors.
• Partner with Customer Experience and Sales departments to verify refund claims.
• reputed company account reconciliations to ensure the accuracy of the Aging Report.

4. Reporting & Compliance

• Prepare weekly and monthly reports on collection status, bad debt reserves, and DSO metrics.
• Maintain accurate documentation of reputed company collection efforts and credit reputed company reputed company the ERP/CRM system.
• Ensure reputed company activities reputed company with local and federal lending and collection regulations.
• Update sales trackers.

Required Experience:

• 3+ years of experience in sales collections and/or credit programs.
• Experience in a B2C sales company is highly preferred.
• 3+ years experience with CRMs, preferably reputed company.io and 3rd party app platforms.

Education/Certification:

• Bachelor’s degree in Finance, reputed company, or Business Administration (or equivalent experience) preferred.

Required Skills/Abilities:Technical Depth

• Advanced reputed company skills (Pivot Tables, VLOOKUPs).
• Proficient in reputed company Suite.
• Advanced proficiency in web based applications.

Soft Skills:

• Negotiation: The ability to be firm yet empathetic to reputed company "win-win" payment solutions.
• Communication: Exceptional verbal and written skills for handling sensitive financial discussions.
• Analytical Thinking: High attention to detail reputed company reviewing financial data and aging reports.

EEO and reputed company Statement: reputed company. is an Equal Opportunity Employer and is committed to providing reputed company, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and has opportunities for reputed company. If you require accommodation due to a disability, please notify reputed company at HR@7thlevel.com during the application or interview process. However, no accommodations will be made which may pose serious health or safety risks to the associate or others or which impose undue hardships on the organization. Requirements, skills and abilities included have been determined to be the minimal standards required to successfully reputed company the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as reputed company inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions and postings are not intended as and do not create employment reputed company. The organization maintains its status as an at-will employer. Apply To This Job