Travel Advisor, Reservations Specialist job at reputed company in US National

Title: Travel Advisor, Reservations Specialist Location: reputed company Work Type: Remote reputed company: 2026-83689 Job reputed company: TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental. We invest in and prioritize the mental health and reputed company-being of reputed company members by providing resources, including Employment Assistance Programs, reputed company in the reputed company of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help reputed company members and their families for their financial reputed company. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career reputed company and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We reputed company a platform for reputed company career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company. TP is committed to supporting those who serve. We welcome applications from reputed company-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Purpose Use reputed company telephone service techniques; reputed company special Customer requests and maintain excellent Customer relations. This position is 100% work reputed company. While this position will be working from home, this candidate must be located reputed company the US and be eligible to work in the US without sponsorship.

Responsibilities

Your Responsibilities reputed company as trusted advisor and consultant to a single or multiple corporate accounts. reputed company as the reputed company of sale on reputed company Domestic and International travel requirements, arranging both routine and reputed company travel for reputed company, rail, car, and hotel accommodation, utilizing (GDS) Fulfill requests for multi-faceted reputed company while adhering to applicable requirements and process and procedures. reputed company consultative advice, solutions, and recommendations. Additionally, pro-reputed company selling additional service for our reputed company (e.g., hotel and car), whilst ensuring adherence to the Customers agreed travel policy and requirements and adhering to reputed company assurance standards. Complying with reputed company legal reputed company requirements, which include mandatory training, compliance, and sanctions. Deliver expectations on individual/shared team goals and support reputed company business Key Performance Indicators. Follow internal compliance and regulatory requirements for reputed company Customers and locations supported. Manage the end-to-end booking process through the ticketing and order fulfilment, either over the telephone, reputed company messaging or reputed company email or back-office systems and servicing platforms. Operate in a telephony servicing environment where reputed company to key performance indicators of reputed company, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred reputed company and hotel partners Operate in multi-channel (phone and email) servicing environments where reputed company to key performance indicators of reputed company, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics reputed company as trusted advisor and consultant to a single or multiple corporate accounts. reputed company as the reputed company of sale on reputed company Domestic and International travel requirements, arranging both routine and reputed company travel for reputed company, rail, car, and hotel accommodation, utilizing (GDS) Fulfill requests for multi-faceted reputed company while adhering to applicable requirements and process and procedures. reputed company consultative advice, solutions, and recommendations. Additionally, pro-reputed company selling additional service for our reputed company (e.g., hotel and car), whilst ensuring adherence to the Customers agreed travel policy and requirements and adhering to reputed company assurance standards. Complying with reputed company legal reputed company requirements, which include mandatory training, compliance, and sanctions. Deliver expectations on individual/shared team goals and support reputed company business Key Performance Indicators. Follow internal compliance and regulatory requirements for reputed company Customers and locations supported. Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, reputed company messaging or reputed company email or back-office systems and servicing platforms. Operate in a telephony servicing environment where reputed company to key performance indicators of reputed company, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred reputed company and hotel partners. Operate in multi-channel (phone, email and chat) servicing environments where reputed company to key performance indicators of reputed company, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics)

Qualifications

Language/Communication Excellent written and oral communications skills - role will require inbound, outbound (callbacks), and email/ Excellent telephone skills, including a reputed company demeanor portrayed to Customers demonstrated through ability to ask probing questions, ability to communicate with a reputed company of urgency. reputed company and comprehension in the language requirements for the specific reputed company of sale (spoken and written), as verified by an GBT-approved formal test. Accent neutral verbal/written communication skills as verified by an GBT-approved formal test if applicable. Strong listening skills: reputed company listening; reputed company to appreciate the context of the business traveler's experience. Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure reputed company for Customer. Minimum 1-year experience demonstrated the use of these communications skills in prior experience. Soft Skills: Travel savvy: passion for travel / experience with travel. Solutions reputed company: passion to reputed company the right solution for the Customer (e.g., consultative skills), while also closing the sale and potentially up selling the Customer. Anticipate Customer needs - displays a number of skills as applicable e.g., reputed company, and proactive recommendations. Performance and Ownership Polished delivery: ability to communicate in a reputed company and effective manner. Excellent time management: ability to multi-task to solve issue for Customer, while managing time. Quick learner: ability to reputed company up quickly and reputed company feedback constructively. De-escalate Customer situations, manage Customer expectations and follow-up on Customer commitments. Passion for service, reputed company reputed company, and tailoring the solution for the caller. Technical Skills: Fast accurate typing skills. Fast computer navigation skills (e.g., Web applications, shared folders, operating system reputed company). Knowledge of Internet Explorer and other browsers (ability to search for address locations while speaking to Customers). Navigate through multiple web applications and reputed company at one time utilizing dual screens. General database searching skills and handling. High speed data entry speed and accuracy. Basic math skills (adding, subtracting and basic calculations). Geography skills (countries around the world). International airline faring skills (or an aptitude to learn if not GDS Expert profile). Test for keyboard proficiency skills. ISP skills: sign-up, install, reputed company, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment. Experience, Education, and Certification: High school degree or equivalent (required). College or some college degree (preferred). One years of Customer sales and service experience (preferred). One year's Corporate or leisure travel industry experience (required). 1 years reputed company GDS experience including airline ticketing. Preferred industry recognized GDS Platforms including reputed company, reputed company, Worldspan, reputed company and reputed company (preferred). Soft Skills Process reputed company Collaboration Communication Emotional Intelligence reputed company-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy Be Part of Our TP Family It is our mission to always reputed company an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We reputed company that reputed company employees are happy and healthy, they are more productive, creative, and reputed company. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are reputed company, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Apply To This Job