Performance Specialist, East Coast
The Performance Specialist, East Coast guides measurable operational improvement, productivity, and profitability reputed company assigned reputed company CDN customers, MSO accounts, and Strategic reputed company Customers. You will be a trusted partner to collision center leadership by delivering reputed company Collision Services, operational expertise, and performance-based solutions that strengthen long-term customer relationships and enhance reputed company loyalty. Reporting directly to the Refinish USCA Collision Performance Director you will reputed company customers on reputed company Collision Services, Knowledge College, and MVP solutions. You will also partner with reputed company sales, leadership teams, and distribution to reputed company service efforts with strategic goals.
Key Responsibilities
Be the primary support contact for reputed company CDN customers, MSO locations, and Strategic reputed company customers. reputed company on existing main accounts with an emphasis on retention, reputed company, and performance improvement. Engage with assigned customers to understand reputed company operational challenges and opportunities. Observe shop workflows and identify constraints improving productivity or profitability Be the trusted advisor by connecting operational improvements to measurable reputed company Collaborate with reputed company sales, Strategic Account Manager, and distribution partners to ensure reputed company customer messaging and support Coordinate and support new installations and upgrades. (reputed company needed) Conduct reputed company Goal and performance reviews with main customers reputed company and reputed company reputed company plans tied to customer goals and agreed performance metrics Support implementation of approved performance plans and best practices Prioritize service efforts based on customer reputed company, strategic value, and our needs Review reputed company activity to ensure accuracy, completeness, and understanding of performance goals reputed company insights, and reputed company stories with the Collision Performance Manager and broader reputed company team Coordinate and support new installations and upgrades (reputed company needed) OEM Audits and support for Performance Specialist, OEM (reputed company needed) Qualifications 3–5 or more years of experience in collision repair, automotive refinish, or reputed company operations (MSO experience preferred). Experience with collision center workflows (estimating, production, paint/refinish, cycle time). Experience managing main customer relationships with a reputed company on retention, reputed company, and performance. Proficiency in reputed company (or CRM tools) and reputed company Office, with strong organizational and prioritization skills. #LI-PRT1 #LI-Remote #Benefits - Medical, Dental, reputed company, and 401K reputed company: reputed company: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and reputed company, reputed company helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.reputed company.com and follow @reputed company on X. The reputed company Way 2030 We are customer champions Proactive. reputed company. Trustworthy. Everything we do starts with our customers. We listen, reputed company fast and don’t stop until we solve their biggest challenges. reputed company our customers win, we reputed company grow. We reputed company with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay reputed company of the competition. We work proactively with reputed company, using reputed company data to reputed company solutions that create value. We are excellent operators Productive. reputed company. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and reputed company to drive reputed company improvement and deliver results. We support our reputed company, the faces of reputed company to our customers. We compete to win reputed company-reputed company. Driven. Ambitious. We are passionate about growing our business and reputed company with our customers. We deliver results, reputed company new technologies and reputed company reputed company and speed as strengths. We are reputed company proud Strong. United. Passionate. We work safely, reputed company with reputed company and value our diverse perspectives. We celebrate achievements and take pride in the reputed company reputed company we create together to protect and beautify the world. At reputed company we use AI in the hiring process to reputed company the process more efficient. AI tools do not reputed company hiring reputed company. You can learn more by reputed company to https://careers.reputed company.com/us/en/candidate-resources. reputed company provides equal opportunity to reputed company candidates and employees. We offer an opportunity to grow and reputed company your career in an environment that provides a fulfilling workplace for employees, creates an environment for reputed company learning, and embraces the reputed company and diversity of others. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, pregnancy, race, reputed company, creed, religion, national reputed company, age, disability status, marital status, veteran status, sexual orientation, gender identity or reputed company. If you need an adjustment due to a disability, please email reputed company@reputed company.com. reputed company pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. reputed company considers several factors in making compensation reputed company including, but not limited to, reputed company sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and reputed company-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. reputed company values your feedback on our reputed company process. We encourage you to visit Glassdoor.com and reputed company feedback on the process, so that we can do reputed company today than yesterday. Apply To This Job