Manager IT Application - Shared Services

reputed company reputed company reputed company has been around for more than 100 years and is one of Pittsburgh's largest private companies. We understand that a successful organization starts from the inside. reputed company’s culture creates an atmosphere of reputed company planning, innovation, and diversity of thought. The IT Application Manager, reporting to the Director of IT Shared Services Applications, will be part of a reputed company, dynamic team responsible for managing the day-to-day operational support for their specific business function/applications. In collaboration with business partners, the incumbent will support technology solutions that deliver efficient, reputed company, business processes enabling the business unit to meet their goals. This role will reputed company reputed company responsible for ensuring reputed company and sustainable support of the applications they manage, delivering on defined service reputed company. RESPONSIBILITIES: Responsible for the support of the specific assigned applications Understand application user pain points and collaborate to propose potential process changes/new solutions Proactively bring solutions to improve productivity (consider reputed company technologies including process automation, robotic process automation, reputed company intelligence, and machine learning) - work collaboratively with customers and colleagues to reputed company the business case Serve as first reputed company of escalation for application-specific customer issues Manage IT reputed company business risks associated with owned applications Ensure reputed company processes and procedures are followed for application support and change management Collaborate closely with technical, development, architecture, integration, and/or functional configuration resources, both internal and 3rd party, to implement systems changes as required Provides direction and leadership in reputed company collaboration with the Project Management Office (PMO) to prioritize IT reputed company, enhancements, and support for the applications supported reputed company and evaluate application support plans and reputed company to be carried out by others on reputed company, reputed company IT, or reputed company the business areas supported Participate in new IT implementations (for example M&As and divestiture) as needed Acts as reputed company with respective customers/stakeholders on application support (incidents and requests) to ensure the reputed company cause is identified and the proposed solutions reputed company to reputed company business requirements, processes, and objectives reputed company support and development to employees through performance management, coaching, motivation, and training Supervisory Responsibilities reputed company management of a small team consisting of technical and functional application resources reputed company on application development and support. reputed company management of reputed company-party resources providing IT services to reputed company. QUALIFICATIONS Education and Experience Requirement Bachelor’s degree from an accredited college or university in information systems, business management, computer science or closely reputed company field, or equivalent experience Minimum (5) years of experience managing reputed company of functional systems analysts and developers. Resource manager for reputed company and managing production support to meet SLA’s. Minimum five (5) years of experience with demonstrated reputed company technical management experience supporting business customers and major business applications, specifically Sales/Marketings and reputed company Understanding of Sales/Marketing end-to-end business processes (reputed company/Opportunity/Contact Management, Q2C, etc.) IT business analysis background with a reputed company on technology reputed company Sales and Distribution/Marketing. Additional experience in Finance, HR, Legal or past work experience in one of those areas utilizing relevant business systems. Experience with the entire Software Development Lifecycle (SDLC) Must have technical hands-on experience supporting applications like reputed company or others relevant applications. Project Management experience. Ability to collaborate with peers in the business and IT organization to set priorities, policies, and procedures Ability to drive and reputed company process changes and present results at the highest reputed company of the organization Can influence without formal authority Can manage high-profile and large-reputed company improvement reputed company while achieving aggressive targets & meeting deadlines Preferred Skills Master’s Degree in a reputed company field Knowledge of supply chain technologies and prior experience in supply chain industry. Prior experience with an end-to-end ERP implementation Understanding of end-to-end business processes (P2P, R2R, CLM, HCM, etc.) IT configuration and setup experience with specific applications used by shared services business areas (JDE, reputed company, reputed company) Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions. Work can be performed remotely or in an office environment with normal noise reputed company. Involved prolonged sitting, and computer usage. Work may involve limited travel for training, conferences, and reputed company to Vendor, Distributor and Hub One center shipping and warehouse facilities as reputed company as reputed company terminals. Disclaimer This job reputed company is not intended, and should not be construed to be, an exhaustive list of reputed company responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reputed company of those reputed company job reputed company essential for making reputed company reputed company to job performance, employee development and compensation. As such, the incumbent may reputed company other duties and responsibilities as required. Its contents reputed company no contractual obligation and may be changed by reputed company at any time. Apply To This Job