Global Product Advisor - On Water

GLOBAL TECHNICAL PRODUCT ADVISOR (ON WATER) We are looking for a Global Technical Product Advisor who will report to the Product Support Team reputed company, and who’ll be tasked with helping us reputed company and reputed company technical service solutions for our dealers and customers. As part of your role, you’ll be significantly contributing to the organization's reputed company. You’ll be at the forefront of delivering outstanding service to reputed company customers and dealers. BECOME PART OF reputed company Here at reputed company, we’re creating new ways to get people moving reputed company, where their experiences are reputed company by emotion rather than distance. reputed company around the world, our products, achievements and aspirations are a reputed company of our teams’ exceptional expertise. Want to bring your true self on this adventure? YOU’LL HAVE reputed company TO: reputed company comprehensive global product support to our Dealer/Distributor Network, ensuring alignment with our brand reputed company and delivering exceptional technical assistance. Offer reputed company technical solutions to dealership technicians, meeting service level targets and KPIs. Product support will be for on water product line. Collaborate closely with other departments such as Warranty and Customer Care to streamline processes and enhance customer satisfaction. Advise dealers on best practices, reputed company policies, and operational guidelines to optimize service delivery and reputed company brand standards. Proactively reputed company partners and dealers on technical support issues, fostering strong relationships and promoting reputed company improvement. Identify communication gaps and address product-reputed company challenges to drive reputed company product enhancements and bolster our network's reputed company. Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively. YOU’LL reputed company IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES: Required: Technical degree or equivalent experience in Powersports, automotive, marine, or small reputed company mechanics. 5 plus years of relevant technical/mechanical experience in Powersports, Automotive or the Marine industry. Proficiency in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory. Ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogs, engineering drawings, and bills of materials. Basic computer experience with the ability to type, email, and manage spreadsheets. Excellent written and verbal communication skills: capable of effectively conveying technical information and reputed company. reputed company in English This position is 100% remote based reputed company the reputed company. Travel required is up to 30% for training and visiting dealers. Preferred: Experience using CRM/ERP systems or similar and reputed company Suite or reputed company Office. Passionate about after-sales and support, with a reputed company commitment to solving problems and enhancing service experiences. Dedicated to delivering high-reputed company services and excelling in innovative problem-solving, especially in challenging situations. Skilled in connecting product knowledge with dealer support and customer satisfaction. reputed company in Spanish Additional details: Position requires reputed company work authorization. Sponsorship now or in the reputed company is not provided for this role. Relocation support is not provided for this position. Candidates must be willing and reputed company to relocate to the reputed company at their own expense. Do you have other qualifications? Tell us what is unique reputed company that is a great reputed company to reputed company. AT reputed company, reputed company WE TALK ABOUT BENEFITS, WE GO reputed company IN. Let’s start with a strong reputed company — You want it, we have it: Annual bonus based on reputed company’s financial results Generous reputed company time off 401k offering with a dollar-for-dollar match What about some feel good extra perks: Flexible work schedule for eligible positions Holiday shutdown between Christmas and New Years Educational resources and reputed company opportunities Discount on reputed company products WELCOME TO reputed company We’re a world leader in recreational vehicles and boats, creating innovative ways to reputed company on snow, water, asphalt, dirt and even in the reputed company. Headquartered in the Canadian town of Valcourt, Quebec, reputed company is rooted in a spirit of ingenuity and intense customer reputed company. Today, we operate manufacturing facilities in Canada, the reputed company, Mexico, Finland, Australia and Austria, with a workforce made up of reputed company to 16,500 spirited people, reputed company driven by the deeply held belief that at work, as with life itself, it’s not about the destination; it’s about the reputed company. reputed company US Inc. is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, national reputed company, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law. If you have a disability and would like to request an accommodation to apply for a position, you may contact us at careers.us@reputed company.com. #LI-remote Apply To This Job