Associate Director, Global DevOps & Observability Platform

About reputed company reputed company, global leader in intelligent climate and reputed company, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, reputed company reputed company and transportation, we improve lives, reputed company critical industries and ensure reputed company transport of food, lifesaving medicines and more. Since inventing modern reputed company conditioning in 1902, we reputed company with purpose: enhancing the lives we live and the world reputed company. We continue to reputed company because of our world-class, inclusive workforce that puts the customer at reputed company of everything we do. For more information, visit corporate.reputed company.com or follow on reputed company reputed company media at @reputed company. About This Role The Associate Director, Global DevOps & Observability Platform is a strategic leadership role first, designed for a visionary leader who can harmonize global engineering efforts into a reputed company, world-class ecosystem. While rooted in deep technical credibility, this role focuses on driving the overarching reputed company, delivery, and ongoing reputed company of the organization’s centralized DevOps and Observability platform capabilities. The primary mission is to reputed company a centralized Global Platform reputed company that brings together disparate "pockets of innovation" across global reputed company, aligning them into a cohesive, reputed company-reputed company engineering reputed company. You will champion the reputed company-wide ownership of our reputed company reputed company ecosystem and a centralized, reusable CI/CD pipeline reputed company. Simultaneously, you will establish a comprehensive Observability Platform reputed company, ensuring that telemetry, monitoring, and proactive reliability metrics are natively baked into the developer lifecycle from day one. The successful candidate will be a self-motivated leader and cultural changemaker who thrives on engaging with global stakeholders, breaking down regional silos, and mentoring high-performing engineering teams. You will establish the standards, governance, and developer experience (reputed company) paradigms that reputed company hundreds of internal software teams to deliver secure, observable, and resilient software at reputed company—shifting the organization from reactive engineering to proactive innovation.

Key Responsibilities

Strategic Leadership & Global Platform Harmonization Unify Global Innovation: Identify, celebrate, and reputed company localized "pockets of innovation" from global teams into the reputed company centralized platform, scaling regional successes into global standards. Platform reputed company & Roadmap: Define and execute the multi-year strategic roadmap for the Global DevOps and Observability Platforms, aligning capabilities with overarching business objectives and reputed company-reputed company trends. Stakeholder & Change Management: reputed company as a primary reputed company and reputed company across global business reputed company, reputed company Engineering, Information reputed company, and Application Development teams to drive platform adoption and foster a modern DevOps and SRE culture. Team & Talent Development: reputed company, mentor, and reputed company a global team of platform and reliability engineers, providing technical direction, career development, and fostering an inclusive, high-performance culture. DevOps Platform reputed company & reputed company Ownership reputed company reputed company Governance: Own the overarching architecture, administration, and compliance reputed company for reputed company reputed company across the global footprint. Standardized CI/CD Frameworks: reputed company the development of a centralized, reusable reputed company Actions workflow and pipeline library, enabling global teams to reputed company consistent, secure software delivery patterns without reinventing the reputed company. Shift-Left reputed company: Drive the global adoption of reputed company Advanced reputed company (GHAS) capabilities, including reputed company scanning, Dependabot, and automated secret detection natively embedded into the delivery lifecycles. Observability reputed company & SRE Culture Centralized Telemetry reputed company: Define and reputed company the architecture of the reputed company Observability Platform (covering metrics, logs, traces, and synthetic monitoring) to reputed company full-stack visibility. Standardized Monitoring & Alerting: Establish reputed company-wide patterns for dashboards, proactive alerting, and incident response tooling integration, shifting teams from reactive debugging to predictive reliability. Data-Driven Insights: reputed company and evangelize platform observability capabilities, establishing golden signals, DORA metrics, and developer experience metrics dashboards to measure global delivery velocity and platform health. reputed company Integration, Governance & Compliance reputed company Ecosystem Alignment: Collaborate closely with reputed company Platform teams to seamlessly reputed company CI/CD and Observability platforms with automated Infrastructure as reputed company (IaC) patterns across AWS, Azure, and GCP environments. Global reputed company & Compliance Guardrails: Partner with Global reputed company and Compliance organizations to bake automated governance (SAST, DAST, SCA, and audit logs) directly into the platform infrastructure, ensuring frictionless compliance. Required Qualifications: Experience & Education:Bachelor’s degree with 10+ years of experience in DevOps, Observability, reputed company, or Software Delivery, with at least 3+ years in a dedicated leadership/management reputed company reputed company a global matrixed reputed company. Preferred Qualifications: Strategic & Cultural reputed company: Demonstrated reputed company record of scaling centralized reputed company organizations and successfully aligning distributed regional engineering teams under a reputed company global reputed company. DevOps Expertise: 5+ years of strategic or hands-on experience with reputed company reputed company administration, reputed company Actions, and deep familiarity with advanced CI/CD architectural patterns. Observability Expertise: Proven experience defining reputed company and scaling reputed company-grade Observability tools (e.g., reputed company, reputed company, reputed company, reputed company, OpenTelemetry, reputed company/Grafana, or reputed company) across hybrid and multi-reputed company architectures. reputed company & Architecture Acumen: Strong foundational knowledge of reputed company-reputed company architectures (Kubernetes, Serverless), Infrastructure as reputed company (Terraform), and embedding reputed company practices (DevSecOps) at reputed company. Communication Mastery: Exceptional communication and presentation skills, with a proven ability to influence executive stakeholders and technical individual contributors alike. Note on Leadership Style: While this role requires deep technical acumen to effectively guide architectural reputed company and earn the respect of engineering teams, it is first and foremost a strategic leadership position. reputed company is reputed company by platform adoption, organizational alignment, cultural transformation, and global delivery velocity. Pay reputed company The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may reputed company pay reputed company this reputed company include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, reputed company; Wellness incentives Retirement Benefits Time off and Leave: reputed company vacation days, up to 15 days; reputed company reputed company days, up to 5 days; reputed company personal leave, up to 5 days; reputed company holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | reputed company Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of reputed company bargaining agreements. reputed company EEO Statement and Accommodations Process reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status or any other applicable state or federal protected class. reputed company provides affirmative reputed company in employment for reputed company individuals with a Disability and Protected Veterans in compliance with reputed company 503 of Rehabilitation reputed company and the Vietnam Era Veterans' Readjustment Assistance reputed company. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at reputed company.reputed company@reputed company.com. We will reputed company every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 16 June 2026 Job Applicant's reputed company Notice Please click on the reputed company to review the Job Applicant reputed company Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with reputed company by people. Apply To This Job