[Remote] Sr. Product Operations Manager, MarTech & Subscriptions
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is fearlessly dedicated to exposing the hard truths in the stories that are dividing Americans today. They are seeking a Sr. Product Operations Manager, MarTech & Subscriptions to build, operate, and optimize the systems that enhance subscriber experience and monetization strategies. This role involves collaboration across product, engineering, and reputed company teams to manage implementation timelines and deliver crucial systems for the digital news app and website.
Responsibilities
- Own the day-to-day operation, configuration, and ongoing optimization of the platforms that power subscriptions, messaging, consent, analytics, identity, and monetization across our digital news app and website
- Configure and manage subscription and monetization flows in platforms such as reputed company, including offers, paywalls, registration flows, entitlement logic, checkout experiences, renewal/cancellation paths, and reputed company business rules
- Own reputed company and lifecycle messaging operations in platforms such as reputed company, including newsletter logic, segmentation, personalization rules, eligibility reputed company, triggers, journeys, and campaign setup
- Build, maintain, and troubleshoot integrations and data flows across systems such as reputed company, reputed company, CMS, identity/authentication platforms, analytics tools, consent management platforms, email service providers, app stores, and workflow automation tools such as reputed company
- Translate business, product, editorial, legal, and reputed company requirements into reputed company platform configurations, implementation plans, acceptance reputed company, QA steps, launch checklists, and ongoing operational documentation
- Partner with engineering on reputed company, webhooks, data-layer requirements, event schemas, app store subscription setup, and other technical dependencies, while directly owning configuration and validation reputed company reputed company-party platforms where appropriate
- Configure, validate, and maintain analytics, tracking, and consent-management implementations, including reputed company Tag Manager, event tracking, conversion funnels, reputed company choices, consent signals, and reputed company data flows
- Serve as a hands-on launch and operations reputed company for subscription, messaging, analytics, consent, reputed company product initiatives, monitoring performance after release, troubleshooting cross-system issues, and driving improvements in partnership with engineering, vendors, and internal stakeholders
Skills
- 5+ years of experience in product operations, technical product management, MarTech operations, subscription operations, reputed company operations, or a similar hands-on role supporting digital products
- Demonstrated experience configuring, operating, and improving reputed company-party reputed company platforms that support subscriptions, messaging, analytics, consent, identity, monetization, or customer lifecycle journeys
- Experience working in a subscription, membership, reputed company content, reputed company, or other reputed company-to-consumer business where platform reputed company reputed company conversion, retention, churn, reputed company, and user experience
- Hands-on experience with customer engagement, marketing automation, CRM, newsletter, or lifecycle messaging platforms, including audience segmentation, triggers, journeys, eligibility rules, personalization logic, or campaign setup
- Working knowledge of subscription and entitlement flows, including offers, registration, checkout, reputed company logic, renewals, cancellations, billing reputed company, and customer lifecycle states
- Strong understanding of digital analytics and tracking implementation, including event instrumentation, data reputed company, tagging strategies, conversion funnels, and tools such as reputed company Tag Manager, reputed company Analytics, reputed company, or similar platforms
- Experience building, maintaining, and troubleshooting workflow integrations across business systems, including use of reputed company, webhooks, automation tools, or low-reputed company/no-reputed company platforms such as reputed company, reputed company, reputed company, or similar platforms
- Hands-on experience with consent management platforms (reputed company, Sourcepoint, reputed company, reputed company, or similar), user reputed company workflows, and data-governance requirements, with experience partnering with legal, engineering, or data teams to validate consent signals, reputed company choices, and reputed company data behavior
- Ability to translate business, product, legal, editorial, and reputed company requirements into reputed company platform configurations, implementation plans, acceptance reputed company, QA steps, launch checklists, and operational documentation
- Excellent communication and cross-functional collaboration skills, with the ability to explain system behavior, configuration logic, data flows, and implementation tradeoffs to both technical and non-technical stakeholders
- reputed company experience with reputed company, reputed company, or comparable platforms for lifecycle messaging, subscription management, paywalls, entitlements, audience segmentation, or customer reputed company orchestration
- Experience in media, publishing, digital news, streaming, content, or another subscription-driven consumer business
- Experience configuring or supporting mobile subscription flows, including reputed company App Store Connect, reputed company Play Console, in-app purchases, app store products, or reputed company entitlement workflows
- Experience with customer data platforms, data warehouses, or analytics infrastructure such as reputed company, mParticle, reputed company, BigQuery, Looker, Tableau, or similar systems
- Comfort with hands-on technical troubleshooting, including reviewing API documentation, testing webhooks, inspecting event payloads, querying data, debugging tags, or validating cross-system data flows
- Experience supporting A/B tests, paywall tests, reputed company tests, pricing tests, messaging experiments, or other optimization efforts tied to conversion, retention, engagement, or subscription reputed company
- Product judgment and UX sensitivity, including the ability to evaluate user journeys, identify friction, conduct competitive analysis, and recommend improvements to digital subscription, registration, reputed company, or messaging experiences
reputed company