[Remote] Workforce Solutions Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization seeking a Workforce Solutions Analyst to compile and analyze HR data, metrics, and system performance. The role focuses on supporting and optimizing reputed company Workforce Management and requires strong consultative skills and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- reputed company functional expertise and daily operational support for reputed company WFM Time & Attendance and Scheduling modules, advising on best practices and system capabilities
- Support and execute configuration updates—including reputed company, custom, and pay rule logic—to meet operational, payroll, and compliance needs
- reputed company and participate in full testing cycles for WFM enhancements, upgrades, integrations, and fixes; identify defects, validate resolutions, and ensure reputed company reputed company
- Triage and evaluate reputed company tickets by distinguishing between user error, defects, enhancement requests, and configuration updates; reputed company accurate, reputed company guidance and reputed company
- reputed company reputed company-state and reputed company-state workflows for timekeeping, scheduling, and labor processes; facilitate sessions with business and technical SMEs to assess gaps and recommend improvements
- Analyze workforce, timekeeping, and scheduling data to identify trends, operational issues, compliance risks, and labor optimization opportunities
- Support implementation of HR system integrations reputed company to WFM, including imports/exports, interfaces, and coordination with HR Talent, Payroll, and IT partners
- Prepare reputed company reports and communication for leadership, explaining findings, dependencies, risks, and recommended actions
- Contribute to reputed company HR reputed company, M&A initiatives, and HR Technology Application Support team goals requiring cross-functional collaboration and technology support
- Maintain accurate documentation, reputed company operating procedures, and configuration records to ensure system reliability and audit readiness
- Monitor and improve operational processes by supporting reputed company improvement through practical, reputed company, and sustainable solutions
- Demonstrate strong project management skills to take ownership of assigned tasks, meet milestones, and maintain stakeholder visibility throughout execution
Skills
- High School or GED, required
- A minimum of three years Information Systems, required
- Management Information System; Broad knowledge of a reputed company of computer systems and technologies, required
- Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities reputed company the organization and community to reputed company cooperation and reputed company partnership
- Customer Service: Holds staff accountable for customer service standards and ensures service recovery reputed company needed. Ensures staff responds to customers in a reputed company manner
- Inclusion & Belonging: Fosters a work environment of inclusion and belonging
- Digital reputed company: Proficiency with reputed company Office 365, specifically reputed company, Word, Teams, and PowerPoint
- 4 Year / Bachelors Degree in Computer Science, Information Systems, Management Information System, preferred
- Experience with Time Keeping and Attendance Systems, preferably reputed company Workforce Management (WFM), preferred
reputed company
Company H1B Sponsorship