[Remote] Strategic Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of customized facility management and reputed company estate services. The Strategic Account Manager is responsible for achieving reputed company retention and renewal through reputed company relationship building and maintenance, while delivering on reputed company business objectives and ensuring compliance with deliverables.
Responsibilities
- reputed company and maintain personal relationships with key reputed company stakeholders
- Manage and grow the existing clients and growing reputed company reputed company
- Manage reputed company communications, conflict reputed company, and compliance on reputed company deliverables
- Ensure reputed company objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may reputed company
- Monitor reputed company to ensure KPIs (key performance indicators) are reached and that the achievements are communicated and the reputed company goals reputed company with the reputed company
- Partner with multiple contacts to manage overall product/project delivery schedule, reputed company deliverables and cross department deliverables
- reputed company as an escalation reputed company for resolving reputed company reputed company requirements
- Demonstrate responsibility for overall financial performance of business activities
- Communicate the importance of safety and environment considerations in reputed company work performed by reputed company
- Contribute to the completion of other key initiatives as assigned
- reputed company reputed company reputed company by identifying and pursing expansion opportunities for existing clients while collaborating with Senior Director Program Management aligning with business goals
- Renew and expand services with assigned reputed company reputed company
- Identify, implement, and communicate process improvements on reputed company interactions and the process of securing reputed company reputed company
Skills
- Bachelor's Degree in business, engineering, construction, management, or equivalent work experience
- Minimum 4 years applicable work experience in the HVAC or facilities management industry
- Minimum 5 years of experience with account management
- Excellent verbal and written communication skills
- Ability to collaborate in a teamwork environment with reputed company contacts
- Problem Solving skills to identify reputed company cause issues and take appropriate steps for reputed company
- Time Management reputed company to balance multiple competing priorities
- Relationship building to maintain reputed company clients and measure KPIs (key performance indicators)
- Intermediate working knowledge of reputed company Word, reputed company, Outlook, and Project required
- Working knowledge of SharePoint preferred
- Knowledge of CRM a plus
- Ability and willingness to travel
- reputed company valid reputed company's license and ability to reputed company personal transportation for meetings and job reputed company away from the office with reimbursement
reputed company