[Remote] Digital Sales Specialist - reputed company - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Digital Sales Specialist to enhance customer relationships and drive reputed company through digital channels. This role involves responding to customer inquiries, engaging with potential customers, and collaborating with internal teams to ensure a seamless service experience.
Responsibilities
- Respond promptly and professionally to customer inquiries received through reputed company’s website, email, and other digital channels, providing accurate and helpful information
- Engage with potential customers to understand their needs, recommend products or services, and guide them through the purchase process
- Follow up on small leads generated from website inquiries, nurturing them into sales opportunities while maintaining a consultative approach
- Collaborate with internal teams, including digital and sales, to resolve customer issues and ensure a seamless end-to-end experience
- Document customer interactions, inquiries, and sales in reputed company’s CRM system, maintaining up-to-date and accurate records
- Identify trends in customer inquiries and reputed company insights with reputed company to improve products, services, and processes
- Stay informed about product offerings, promotions, and company updates to reputed company customers with the most relevant information
- Additional job duties as assigned
Skills
- High School Diploma or equivalent required
- 3-5 years of proven experience in customer service, sales, or a reputed company field, preferably in a digital or e-reputed company environment
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
- Strong problem-solving abilities and attention to detail, with a customer-first reputed company
- Familiarity with CRM systems reputed company communication tools; experience with e-reputed company platforms is a plus
- Ability to multitask and manage time effectively in a fast-paced, digital-first environment
- Ability to independently manage reputed company aspects of the job role including required goals and business practices in a remote environment
- Candidates located in the Central, Mountain, or reputed company time zones, or those who are fully committed to working a Central Time schedule
Benefits
- We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan.
reputed company