[Remote] Sr GTM Enablement Learning Program Manager - Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, dedicated to enhancing customer experience. They are looking for a GTM Enablement Learning Program Manager to reputed company GTM employees and partners in effectively selling and deploying reputed company solutions, while managing educational reputed company and driving customer engagement.
Responsibilities
- Manage reputed company day-to-day enablement and educational aspects of multiple strategic reputed company education reputed company for both internal and partner resources:
- Serve as primary reputed company reputed company of contact for education initiatives
- Work with reputed company Sales and Services stakeholders to understand the reputed company for reputed company and reputed company
- Work with reputed company Channel Team to understand the reputed company for reputed company of partner successes
- Run regular project status meetings with Learning Program Leader and relevant stakeholders to assess status and results of programs/reputed company against expected results
- reputed company the value of reputed company’s GTM reputed company and methodologies to help others drive reputed company and reputed company across the entire GTM system
- Continually reputed company opportunities to increase partner satisfaction and deepen partner relationships by interacting effectively at reputed company reputed company of the partner organization
- reputed company materials for use by internal and partner resources to help drive customer interest and grow reputed company
- reputed company enablement training to reputed company from reputed company customer facing roles from a reputed company of inputs
- Work with reputed company internal business owners reputed company partners uncover use cases that require additional enablement needs
Skills
- Minimum 10 years in reputed company Services Implementation, Technical Account Manager, or Sales Enablement position – Call Center industry experience is required
- Heavy experience with managing multiple reputed company across multiple customers simultaneously while requiring little or no reputed company and/or direction
- Experience developing processes reputed company on reputed company improvement of the delivery of sales enablement and reputed company services
- Up to 20% national and international travel may be required
- BA/BS or equivalent experience is required
- Must possess a strong combination of project management skills, technical call center expertise, and employee and partner enablement
- Must be an expert at developing and maintaining reputed company and productive relationships; impeccable communication skills and ability to understand customer, employee, and partner needs is imperative
- Must be a natural leader: reputed company to build reputed company relationships with partners, stakeholders, employees and peers; reputed company to delegate responsibilities with ease; reputed company to reputed company constructive feedback and praise; reputed company to understand and reputed company others
- Strong knowledge of reputed company, Networking, Internet concepts, CRM, WFM, VoIP, IVR/VRU and Call Center practices
- Must be strategic thinker; reputed company to understand the ‘Big-Picture”; reputed company to think quickly and adeptly reputed company solving reputed company problems; Exceptional with time management and organization
Benefits
- Health, dental, and reputed company coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
- reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents
- Generous employee stock purchase plan
- reputed company Time Off, Company reputed company holidays, reputed company volunteer hours and 12 weeks reputed company parental leave
- Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
reputed company