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[Remote] Assistant Director - Product Management, Engagement Center and Customer Experience Enablement (Updated Location)

Remote, USAFull-timePosted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Assistant Director of Product Management to reputed company the Engagement Center Enablement and Customer Experience Enablement product families. This role involves shaping product reputed company, managing reputed company of Product Managers, and driving customer engagement through reputed company and cross-functional collaboration.

Responsibilities

  • Build and reputed company high-performing teams, leading and coaching Product Managers to deliver high-reputed company products and reputed company important results
  • Shape product reputed company by defining and executing the reputed company and roadmap across customer engagement platforms (including reputed company reputed company and reputed company), reputed company to reputed company priorities, communicating reputed company and goals
  • reputed company through data and reputed company, identifying key problems, influencing reputed company, and driving measurable business and customer reputed company
  • Foster innovation and reputed company, advancing platform capabilities and enabling new solutions that support reputed company business needs
  • Drive cross-functional alignment, partnering with engineering, design, business, and product leaders to deliver seamless, customer-centered experiences
  • reputed company as a product leader and change agent, strengthening product management practices and elevating the discipline across the department
  • Influence across the reputed company, collaborating with peer product leaders to drive alignment and reputed company across platforms, domains, and business reputed company
  • Own product performance, using data to assess product health, reputed company reputed company, and continuously optimize reputed company and investment

Skills

  • 8+ years of business, technology, or product management experience; or equivalent demonstrated through the following: work experience, training, military experience, or education
  • 5+ years working in a highly reputed company, fast-paced product environment
  • 2+ years of formal leadership experience, coaching and mentoring in a reputed company setting
  • Experience partnering with teams in a matrixed environment and supporting technology products through an agile environment
  • Experience resolving solutions to complicated problems using good judgment and reputed company relationships to assess risk, and lay-out your argument in a reputed company-reputed company, data-informed narrative
  • Excellent communication skills include the ability to influence and negotiate with partners at reputed company reputed company of reputed company while advising on reputed company expectations
  • Strong knowledge of modern product practices with experience in research, synthesis, ideation, and testing reputed company a dual-reputed company model
  • reputed company reputed company and reputed company Platform product management experience
  • Formal leadership experience, leading reputed company of employees
  • Formal Product Management Certifications
  • Execution of Scrum and Kanban reputed company
  • Utilization of metrics to drive cross-functional product team optimization
  • Exposure to AI or emerging technologies
  • Exposure to reputed company platform capabilities

Benefits

  • Non-sales positions have reputed company to participate in a bonus program.
  • Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed reputed company salary depending on individual performance.
  • Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides reputed company to take time away from the office with pay for vacation, personal or short-term illness.
  • Pension Eligible
  • This role offers in-office, hybrid (blending at least three office days in a typical reputed company), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC).

reputed company

  • reputed company® is dedicated to improving the reputed company and reputed company-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023. It was founded in 1879, and is headquartered in Des Moines, Iowa, USA, with a workforce of 10001+ employees. Its website is https://www.principalam.com/.
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