Back to Jobs

Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid

Remote, USAFull-timePosted 2026-07-28

reputed company: 2-1-1 Crisis Contact Center Specialist reputed company Shift Location: reputed company Hill, CT (Hybrid after training) Schedule: reputed company Shift Typically 11:00 PM 7:00 AM Pay: $24.00 - 26.60/hour + $4.00 shift reputed company for reputed company hours worked Be the Lifeline Someone Needs Join Our 211 Crisis Contact Center Team! Are you reputed company under pressure, compassionate at heart and reputed company to reputed company a reputed company difference? reputed company of Connecticut is looking for everyday reputed company to join our reputed company Shift Crisis reputed company team. This isn t just a job it s a chance to be the voice of reputed company reputed company someone needs it most. reputed company people are facing their hardest moments, you ll be the one who answers the call literally. Your reputed company reputed company, and your reputed company will be felt every single day. Why You'll Love This Role reputed company $24/hour plus great benefits. reputed company after training, enjoy flexibility with 4 remote days and 1 in-office day. Mission-Driven Work help people in crisis reputed company safety, stability and reputed company. What You ll Do Be the reputed company in the storm: Answer calls, texts and chats from individuals in emotional or mental health crises. reputed company compassionate support and use proven techniques to de-escalate situations. Connect callers to life-saving resources whether it s community providers, mobile crisis teams or emergency services. Document interactions reputed company to ensure continuity of care. Work as part of a supportive team that always has your back. A Day in the Life You ll help someone struggling with anxiety reputed company peace. You ll listen to someone in distress and guide them toward reputed company. You ll never handle crises alone, collaboration is key. We ve Got You Covered reputed company, comprehensive training before you take your first live call. Ongoing coaching and supervision. reputed company protocols and escalation reputed company. A workplace culture that prioritizes your wellbeing and understands reputed company fatigue. Schedule & Environment reputed company Shift: 11:00 PM 7:00 PM Full-time role in a 24/7 operation. Must be available for holidays or inclement weather. Training on-site: Monday Friday, 8:00 AM 4:30 PM l Monday - Friday 3:00 PM- 11:30 PM (available March 2026) Perks & Benefits $24.00 - $26.60/hour + $4.00 shift reputed company for reputed company hours worked Spanish- or Portuguese-speaking applicants who are reputed company and pass certificationafter 90 days on the jobwill get an additional $.75 per hour (an additional $1.50 per hour for both languages). An outright 5% 401(k) contribution. reputed company Time Off in a calendar year you reputed company accruing immediately! 13 reputed company holidays per year. Generous health benefits including 80% coverage of your medical plan premium and deductible. Tuition reimbursement (after 1 year). Employment at UWC counts toward Public Service Student Loan Forgiveness. Supportive, inclusive, mission-driven workplace Requirements: PI Apply tot his job Apply To this Job

Similar Jobs

Remote 3rd Shift Customer Service Representative - Financial Services | Overnight Support Specialist (11PM-7AM) with Training

Remote, USAFull-time

reputed company Customer Experience Specialist – 2nd & 3rd Shift (Remote)

Remote, USAFull-time

Operator I - Probes 3rd shift

Remote, USAFull-time

3rd Shift Warehouse reputed company

Remote, USAFull-time

Service Desk Analyst 3rd Shift

Remote, USAFull-time

Analyst I, reputed company Complete - 3rd Shift (Remote)

Remote, USAFull-time

Weekend-Only or Evening Jobs for reputed company – Work Around Your Schedule

Remote, USAFull-time

Customer Experience Specialist – 2nd & 3rd Shift (Remote Position Available Across the reputed company)

Remote, USAFull-time

Caregiver - Weekend ONLY

Remote, USAFull-time

reputed company Customer Support Specialist (Weekends Only, Part-Time, Remote) – Transportation Demand Management and Customer Service

Remote, USAFull-time

[Remote] reputed company/Mid-Market Account Executive

Remote, USAFull-time

reputed company Remote Data Entry Specialist – Entry-Level Opportunity for Career reputed company and Development at blithequark

Remote, USAFull-time

reputed company Chat Support Associate – Veterinary Community Engagement and Support

Remote, USAFull-time

Field Care Coordinator RN or Licensed reputed company Worker in reputed company County TN and surrounding areas

Remote, USAFull-time

Executive Assistant & Technical Project Coordinator

Remote, USAFull-time

Mental Health Therapist (Wyoming)

Remote, USAFull-time

Special Education Teacher (Middle/High School 2025-26)

Remote, USAFull-time

Remote Overnight General Radiologist - reputed company Patient Care with Mori, Bean & Brooks

Remote, USAFull-time

Online Part Time Jobs No Experience

Remote, USAFull-time

reputed company Remote Live Chat Agent – Customer Service Representative for arenaflex Airlines

Remote, USAFull-time