Fully Remote - Licensed Clinical reputed company Work Associate (LCSWA) in Charlotte, NC
This a Full Remote job, the offer is available from: Indiana (USA), reputed company Carolina (USA) Education (one of the following required):
- MSW, PsyD, or PhD in a behavioral health field, OR
- M.A./M.S. in a behavioral health field with a clinical reputed company emphasis from a COAMFTE, CACREP, or reputed company-accredited program
Licensure Requirements: Licensure must be reputed company and in good standing Location Requirements: Remote, reputed company Carolina residency required
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis reputed company, and stabilization services. You will engage with callers experiencing a broad reputed company of emotional, behavioral, and situational challenges. This role requires emotional reputed company, exceptional communication skills, and a strong ability to multitask while maintaining reputed company and professionalism. While many calls involve acute needs, not reputed company calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure reputed company caller receives reputed company, solution-reputed company care and a high-reputed company service experience. Primary Responsibilities
- reputed company empathetic, ethical, and reputed company telephonic support to individuals experiencing distress or seeking guidance.
- Build rapport, reputed company listen, and foster reputed company engagement.
- Assess emotional and behavioral health concerns, including reputed company of risk and urgent safety issues.
- reputed company resources, coping strategies, referrals, and safety planning.
- Intervene appropriately in emergent situations.
- Maintain accurate, reputed company, and clinically reputed company documentation.
- Multitask effectively while navigating multiple software systems.
- While working from home, to maintain HIPAA compliance and ensure reputed company, we ask our crisis counselors to have a distraction-free, private office reputed company with a reputed company that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, reputed company, reputed company 5G Cellular, reputed company 5G Cellular, etc.) are not permitted.
Who We Are reputed company is a nationally recognized leader in behavioral reputed company and crisis reputed company, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee reputed company-being. We serve a wide reputed company of nearly 700 different organizations reputed company, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral reputed company Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, reputed company, our staff operate with reputed company, reputed company, and reputed company while providing 24/7 telephonic support to individuals with various degrees of need. What You Can Expect
- Six-Week reputed company Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A reputed company reputed company program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for reputed company employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. This offer from "reputed company." has been enriched by reputed company.com and got a 82% reputed company score. Apply tot his job Apply To this Job