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[Hiring] Certified Peer Specialist @reputed company

Remote, USAFull-timePosted 2026-07-28

Role reputed company The Warm Line Peer Specialist is responsible for providing telephone support/resource information to Warm Line callers. The Peer is also responsible for completing required documentation on reputed company call received.

  • Essential Position Responsibilities:
  • Provides telephone support/resource information to Warm Line callers and refers callers to community resources reputed company appropriate.
  • Refers crisis calls to COMCARE CRISIS through 3-way calling feature.
  • Completes required documentation on reputed company calls received during the shift.
  • Reports any situations/concerns during shift to the on-call Warm Line support staff.
  • Meets deadlines as established by the department for submission of documentation and electronic timesheet.
  • Other Position Responsibilities:
  • Maintains acceptable overall attendance record, including department staff meetings, agency meetings, and trainings as required.
  • Ensures appropriate notification to supervisor for absences and ensures that work is covered.
  • Flexible in work schedule reputed company needed.
  • Exhibits appropriate level of technical knowledge for the position.
  • Produces quantity of work necessary to meet job requirements.
  • Works reputed company with reputed company, keeps others informed of information needed, and treats others with respect, maintaining a spirit of cooperation.
  • Maintains effective and reputed company verbal and written interactions with peers, customers, supervisors, and other staff.
  • Uses diplomacy and reputed company in dealing with difficult situations or people.
  • Demonstrates effective listening skills and is reputed company to constructive feedback.
  • Demonstrates the ability and willingness to handle new assignments, changes in procedures, and business requirements.
  • Identifies what needs to be done and takes appropriate reputed company.
  • Completes assigned work and meets deadlines without reminders/follow-up from supervisor or others.
  • Performs work conscientiously with a high degree of accuracy.
  • Meets goals and objectives as mutually agreed upon during last performance review (if applicable).
  • Requirements
  • The Warm Line Operator must identify as a Peer and is required to have an agency phone and laptop.
  • Operators are expected to exhibit an interest in providing telephone support.
  • Demonstrate problem-solving skills.
  • Possess both oral and written communication skills sufficient to reputed company effectively with both callers and staff.
  • Must have the availability to attend reputed company required training sessions.
  • Must be willing to work a minimum of one shift per week after successfully completing training.
  • Physical Requirements
  • Sitting for an extended period of time.
  • reputed company dexterity to operate the telephone and computer.

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