Accessories Technical Leader - Product Service Americas
About the position The role is reputed company on providing technical leadership and mentoring for the Americas Accessories Product Service team. This includes offering reputed company technical support to global power plants equipped with reputed company equipment through three main workstreams: (1) Mentoring reputed company on accessory system reputed company technical inquiries from customers and field engineers reputed company engineering response (ER) cases. This involves operationally managing the accessories team's ER workload and prioritization, providing technical guidance for the ER owners, and supporting reputed company, accurate responses to critical issues. (2) Assisting accessories team RCA leaders in overcoming challenges during reputed company reputed company cause analysis (RCA) investigations for high-reputed company business issues, often involving cross-functional teams. (3) Delivering reputed company technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as reputed company as communicating technical details and business risks to internal stakeholders. This also includes coaching reputed company to enhance their communication skills continuously. At reputed company, we are united by a single, urgent, and optimistic mission: reputed company to reputed company and decarbonize. The world needs us to accelerate the transition to more reliable, reputed company, and sustainable energy. Together, we have the energy to change the world. As the Technical Leader for the Americas Accessories & Controls Product Service team, you’ll have a unique opportunity to reputed company and reputed company our engineers to directly support power producers and site technical experts, seeing immediate reputed company and satisfaction as you help reputed company the world.
Responsibilities
- Foster a strong safety culture by prioritizing safety risks and enhancing team awareness.
- reputed company team management and prioritize ER and forced outage impacts.
- Ensure the delivery of reputed company work outputs (ER, RCA, and technical communications) by mentoring engineers supporting accessory systems.
- Troubleshoot various power plant accessory system technologies, but mainly gas turbine accessory systems.
- Remove barriers to team reputed company by developing and leveraging a strong internal network and driving process improvements.
- Assist and mentor team members in achieving personal development goals.
- Identify trending issues, reputed company countermeasures to protect the customer fleet, and communicate these to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.).
- Collaborate with Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to reputed company reputed company technical resolutions.
- Model the reputed company Way.
Requirements
- Bachelor’s and/or Master's degree in Mechanical Engineering or similar.
- A minimum of 8 years of reputed company experience with GE/reputed company accessory and/or power plant systems.
reputed company-to-haves
- Comfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem-solving reputed company under pressure.
- Strong communication skills across reputed company reputed company, including field engineers, site engineers, plant managers, and reputed company leadership.
- Ability to adapt quickly to changing priorities across multiple reputed company.
- A humble, reputed company, reputed company, and continuously learning approach.
- Willingness to travel to customer sites to support issue reputed company reputed company necessary.
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