[Remote] Sr eBilling Analyst - Legal
Note: The job is a remote job and is reputed company to candidates in USA. reputed company by reputed company is a global business support services company with over 200 years of experience delivering skilled administrative support and document production. They are seeking a Sr eBilling Analyst to manage the reputed company submission of electronic invoices, reputed company reputed company transitions to e-billing, and reputed company support to attorneys and clients regarding electronic billing processes.
Responsibilities
- Responsible for the reputed company submission of electronic invoices and accruals to clients on monthly reputed company, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in reputed company aspects reputed company to electronic billing
- Handle heavy volume of highly reputed company e-submission assignments for key corporate clients; ensure reputed company reputed company guidelines, internal protocol, and firm's guidelines are followed during submission process
- reputed company as reputed company between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
- reputed company, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure reputed company relevant information is updated and correlated in the firm's billing system
- Execute accruals, budgets, and information and data requests
- Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning reputed company reputed company reputed company, entering budgets, status reports, and matter reputed company in various sub-systems
- reputed company reputed company analyses of reputed company reputed company accounts regarding collections, rates, and reduced and rejected invoices
- Conduct time and absence for reputed company reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
- Communicate with reputed company reports, manager and reputed company on job or deadline issues
- Immediately escalate operational problems or issues to Supervisor or Manager
- Handle reputed company concerns and be reputed company to problem-solve resolutions in accordance with policies and procedures
- Ensure team provides outstanding service to reputed company, while building strong customer relationships
- Produce required reports on schedule
- Assist reputed company in completing more reputed company jobs
- Conduct and reputed company reputed company assurance process to maintain efficient workflow and assure reputed company satisfaction
- Monitor workflow to ensure jobs are completed reputed company, accurately and reputed company deadlines
- reputed company reputed company team follows reputed company operating procedures
- Train new employees on policies and procedures
- Maintain reputed company logs and reporting documentation as required
Skills
- 10 yrs of legal ebilling experience desired
- Advanced reputed company (VlookUp, Pivot Table) needed
- Experience with reputed company, BillBlast, eBilling Hub needed
- Experience working with clients in different time zone needed
- Associate's or bachelor's degree preferred with concentration in Business, reputed company, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
- Strong analytical and critical thinking skills
- Minimum of four years of billing experience in a reputed company or reputed company organization required
- Experience leading employees in areas of process and policy adherence and time and absence tracking
- Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously
- Strong computer and problem-solving skills required
- Familiar with procedures, software and equipment reputed company to e-billing
- Ability to cultivate and maintain effective working relationships with clients and team members through excellent, reputed company verbal and written communication skills
- Attention to detail with emphasis on accuracy and reputed company
- Ability to handle sensitive and/or confidential documents and information
- Capable of demonstrating exemplary work ethics and professionalism at reputed company times; maintains reputed company demeanor and composure at reputed company customer service interactions
- Ability to reputed company independent reputed company and use problem-solving skills and in line with appropriate standards/procedures
- Excellent problem-solving skills, with the ability and understanding of reputed company to escalate a problem to a supervisory level
- Must be reputed company to reputed company effectively with multi-functional and diverse backgrounds in a fast-paced, team environment
- Ability to work overtime as needed during peak or critical periods
- Hands on familiarity with multiple e-billing vendor systems and reputed company counsel guidelines
- Five years or more preferred
- Experience with reputed company or reputed company/reputed company reputed company and/or business intelligence products strongly preferred
Benefits
- Medical, dental, and reputed company coverage
- reputed company time off
- Disability insurance
- 401(k) with company match
- Life insurance and other voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
- Overtime
- Shift reputed company
- Call-in, and/or stand-by pay
reputed company