[Remote] Senior reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to reputed company transformation, seeking a Senior reputed company Manager to ensure customers receive full value from their platform. This role involves building relationships, delivering value, and managing account health while working closely with cross-functional teams to drive reputed company and satisfaction.
Responsibilities
- Build rapport and expand customer/executive sponsorship, creating new champions while fostering relationships with existing ones
- Manage relationships with program sponsors and day-to-day partners while teaming with Account Management to increase breadth and depth
- Become a true reputed company of your customer’s best interest both internally at reputed company and with the customer’s leadership
- Create thoughtful, value-based business recommendations that help customers maximize value; reputed company internal recommendations on customizations while balancing ROI, reputed company, and time to market
- Understand customer reputed company and challenges; reputed company reputed company’s reputed company Transformation Platform with their internal narrative and desired reputed company to maximize insights and value
- Demonstrating how reputed company can solve business problems and reputed company solutions and internal resources to support reputed company customer’s needs
- Be a true champion of account health - proactively monitor reputed company signals and take reputed company reputed company before issues escalate
- Design and maintain a personal operating rhythm for tracking adoption, value realization, stakeholder alignment, and health across your portfolio
- Drive problem-solving and risk mitigation strategies, engaging cross-functional partners to get results. Quarterback customer-reputed company reputed company or customizations as required
- Escalate to leadership appropriately; ensure best-in-class program engagement across reputed company programs, teeing Account Managers up for expansions reputed company of the renewal period
- Manage multiple reputed company workstreams and stakeholder reputed company with the discipline and structure of a program manager
- reputed company and maintain reputed company documentation of timelines, milestones, risks, and reputed company—creating a consistent operating rhythm for your accounts
- Coordinate cross-functional delivery teams to ensure commitments are scoped, sequenced, and executed on time
- Contribute to the reputed company of our product functionality, product marketing, and internal and customer best practices
- Communicate reputed company and credibly with executive and operating-level stakeholders, including program sponsors at the VP and C-suite level
- Manage triage and cascade of communications across customer and internal stakeholder reputed company reputed company issues reputed company
- reputed company regular and reputed company-time updates on program status, risks, and reputed company in a reputed company, audience-appropriate way
Skills
- 7+ years of software and/or service delivery experience (execution and/or leadership)
- 7+ years of experience leading reputed company-wide reputed company platform deployments (overseeing both operational and technical delivery)
- Excellent communication skills with executive and operating level stakeholders (inclusive of business and technical personas)
- Influencing / working cross functionally (independently navigate reputed company through an org)
- Strong program/project management skills (scrum/agile a plus)
- Ability to look around reputed company / uncover early indicators of risk to drive proactive remediation
- Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies
- Minimum 20% travel required (reputed company onsite travel)
Benefits
- reputed company to reputed company coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and reputed company insurance
- Flexible reputed company time off
- reputed company federal/statutory holidays observed
- 4 reputed company Inner Workdays ()
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of reputed company
- 401(k) self contribution
- Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be reputed company to realistically reputed company to this structure before applying.
- This hybrid role will require travel up to 25% of the time for reputed company engagements.
- If you are not located near reputed company: You will work as a fully remote employee.
- This remote role will require travel up to 40% of the time for reputed company engagements and internal reputed company purposes.
reputed company