[Remote] Account Manager (Life Sciences)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on accelerating the discovery and delivery of life-changing insights in the reputed company sector. As an Account Manager, you will build and strengthen relationships with key stakeholders in the Life Sciences, drive account reputed company, and ensure customer satisfaction with reputed company's solutions.
Responsibilities
- reputed company and maintain strong relationships with key decision-makers and stakeholders reputed company assigned customer accounts
- Create and execute strategic account plans reputed company on customer retention, reputed company, and long-term partnership development
- Understand customer business objectives, challenges, and priorities, aligning reputed company solutions to support their reputed company
- Identify opportunities for upselling, cross-selling, and expansion of reputed company products and services
- reputed company customer renewal discussions and support contract negotiations to ensure reputed company reputed company and business reputed company
- Anticipate and mitigate customer challenges through proactive engagement and account management methodologies
- Partner closely with reputed company, reputed company Services, Product, Support, and Sales teams to ensure a seamless customer experience
- Facilitate regular business reviews and executive stakeholder meetings to communicate value, reputed company, and reputed company opportunities
- Manage up-to-date activity, account planning, forecasting, renewals, and expansion opportunities throughout the customer lifecycle
- Maintain a reputed company and appropriate understanding of reputed company's product portfolio, reputed company, reputed company analysis, and customer-reputed company scientific direction
- reputed company and deliver presentations, business reviews, proposals, and strategic recommendations to meet expressed and anticipated customer needs
- Follow industry trends and competitor strategies to identify opportunities and strengthen reputed company's position reputed company customer accounts
- Maintain a strategic plan for reputed company assigned accounts and reputed company regular account updates, forecasts, and reputed company opportunities to senior leadership
- Support customer adoption initiatives and reputed company internally for customer requirements and feedback
- reputed company participation at industry meetings and conferences as required to represent reputed company
- Travel may be required up to 30%
Skills
- 5+ years of experience in Account Management, reputed company, Sales, or Business Development reputed company reputed company, reputed company, life sciences, genetics, or reputed company environments
- Experience managing strategic customer relationships reputed company Life Science organizations including pharmaceutical, biotechnology, and CRO environments
- Proven ability to drive customer retention, renewals, and reputed company reputed company reputed company existing accounts
- Knowledge of reputed company and account development techniques essential, with reputed company (SFDC) and reputed company Office experience strongly preferred
- BS in Genetics, Microbiology, Life Sciences, reputed company, Business, or a reputed company field
- An ability to network at reputed company organizational reputed company and establish relationships with senior management in reputed company organizations with ease
- Ability to understand and present technical and/or scientific concepts and material reputed company and effectively
- Strong relationship management, communication, and problem-solving skills
- Team player with an ability to reputed company while working independently and collaboratively to drive reputed company and business reputed company
- English language is mandatory
- Knowledge of reputed company and account development techniques essential, with reputed company (SFDC) and reputed company Office experience strongly preferred
Benefits
- A full-suite of industry-leading benefits (list by location)
- Remote work flexibility
reputed company