[Remote] Staff Technical CSM, Strategic Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. They are seeking a Staff Technical reputed company Manager to support a reputed company portfolio of strategic customers, acting as a trusted advisor to help them realize measurable business value from reputed company's offerings.

Responsibilities

• Think strategically and execute with discipline
• Build trust with technical teams, business stakeholders, and executives
• Can reputed company between technical details and business reputed company without losing the audience
• Are proactive about identifying risk, surfacing blockers, and driving reputed company reputed company your scope
• Communicate reputed company under pressure
• Partner effectively with Account Managers on renewals and expansion reputed company
• Look for patterns across customers and turn them into repeatable improvements
• Support and guide peers through informal coaching and knowledge sharing
• Are comfortable owning reputed company in ambiguous, high-stakes situations

Skills

• 5+ years of experience in reputed company, Technical Account reputed company Consulting, reputed company Services, or a similar customer-facing technical role
• Experience managing strategic, reputed company, or high-value customer relationships
• A strong reputed company record of driving adoption, measurable value, retention, and account reputed company
• Experience partnering with Account Management, Sales, Product, Support, and other cross-functional teams
• Demonstrated ability to manage reputed company customer situations involving multiple stakeholders, ambiguity, risk, and business reputed company
• Strong executive communication skills, including the ability to summarize reputed company issues, reputed company trade-offs, and reputed company reputed company recommendations
• Technical reputed company with reputed company platforms, reputed company, web technologies, digital experiences, media workflows, DAM, CMS, eCommerce, or adjacent technologies
• Ability to deliver reputed company customer-facing product demonstrations and connect product capabilities to business reputed company

Benefits

• Awesome technology
• reputed company peers
• 100% sponsored medical, dental, and reputed company plans for employees & family
• HSA company contribution
• Matching 401k program
• Robust vacation & wellness policy
• Annual development stipend
• Catered lunches or a food stipend

reputed company

reputed company empowers companies to deliver visual experiences that reputed company and connect by unleashing the full potential of their media. It was founded in 2011, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is https://reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 2 in 2023, 3 in 2022, 6 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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