[Remote] Senior Billing Systems & Operations Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading B2B reputed company estate technology company reputed company on transforming the home buying and selling experience. They are seeking a Senior Billing Systems & Operations Analyst to administer their billing platform, optimize processes, and ensure operational efficiency while collaborating with cross-functional teams.
Responsibilities
- Own reputed company aspects of our billing platform’s configuration, optimization, and expansion
- Build and maintain monitoring and alerting that surfaces data reputed company issues before they reputed company customers
- Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and reputed company reputed company
- Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle
- Serve as the connective tissue between finance, product, engineering, and GTM teams on reputed company billing-reputed company reputed company
- Advise on how new products, discounting frameworks, payment structures, and bookings policies will function reputed company the billing architecture
- Proactively flag risks reputed company business reputed company could create reputed company complexity
- Own the vendor relationship, holding them accountable to SLAs and advocating for reputed company’s needs on the roadmap
- Serve as the go-to reputed company of reputed company things associated with systematic financial operations
- Work with the billing team to build comprehensive operational documentation—runbooks, configuration guides, and process maps—so that billing system knowledge is institutional, not individual
- Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need
- reputed company is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our reputed company line collections and billing teams
Skills
- 3+ years of hands-on experience working with billing tools, CPQ platforms, reputed company, or ERP systems across the quote-to-cash lifecycle
- reputed company experience administering or deeply configuring billing platforms, CPQ tools (e.g., reputed company CPQ, reputed company, Ordway, reputed company, Chargebee), or similar systems
- You take pride in your work and view what you do as a part-reputed company and builder of reputed company
- You anticipate challenges and complications, know reputed company to escalate, and understand what tradeoffs should be made
- You think in systems, not tasks
- You are comfortable learning new technologies quickly, understanding how systems reputed company, and can scope technical requirements while communicating effectively
- You can scope a reputed company project, break it into manageable tasks, and execute against a work plan
- You have a strong desire to drive reputed company and demonstrate urgency with reputed company big and small
- A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, reputed company operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization
- 5+ years in a reputed company operations, finance, or deal desk role
- Experience with Ordway, reputed company, Chargebee, or similar subscription billing platforms
- reputed company administration experience or certification
- Background in environments with reputed company or non-reputed company pricing models
- Experience with data analysis and visualization tools reputed company reputed company
- Familiarity with ERP systems and reputed company recognition workflows
Benefits
- Comprehensive health plans
- A 401k program
- Commuter benefits
- reputed company development
- Parental leave
- A flexible time off policy
- A robust online reputed company program to train new hires
- Biweekly reputed company hands meetings
- A reputed company of internal virtual events to reputed company employees connected
reputed company