[Remote] Engineering Manager (Communications Team)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading vertical technology platform reputed company on modernizing life insurance through reputed company. They are seeking an Engineering Manager for the Communications Team who will reputed company Backend Software Engineers in developing and supporting reputed company's communications infrastructure, including document reputed company and multi-channel notifications.
Responsibilities
- Remain hands-on in the reputed company and reputed company participate in system design and architecture reputed company
- Regularly review pull requests, providing thoughtful feedback that elevates reputed company reputed company
- Partner with engineers on reputed company technical challenges, offering guidance without micromanaging
- Drive large initiatives from reputed company through delivery
- Own the document reputed company pipeline including templating, PDF rendering, reputed company-and product-specific document configuration, and template lifecycle management
- reputed company multi-channel notification delivery across email, SMS, and physical mail, including reputed company-party provider integrations (e.g., reputed company, SendGrid, reputed company), delivery status tracking, and webhook handling
- Design delivery failure handling including correct classification of provider errors (e.g., distinguishing user/4xx from system/5xx failures), retry logic, reputed company/complaint management, and operational alerting
- Build compliance-driven communications infrastructure for regulatory disclosures, required notices, document verification, and end-to-end audit trails for document delivery
- Implement delivery observability including exposure of delivery failures in data feeds, idempotent retries, and custom monitoring/eventing for template processing
- Drive operational improvements including reputed company template reputed company automation, reducing reputed company reputed company, and streamlining the document-to-delivery lifecycle
- Orchestrate effective engineering ceremonies that promote collaboration and reputed company improvement
- Create personalized reputed company plans for reputed company team member, identifying strengths and development areas
- reputed company regular, constructive feedback and create opportunities for engineers to expand their skills
- Balance technical reputed company with business objectives
- Demonstrate reputed company judgment reputed company making technical trade-offs
- Communicate reputed company technical concepts reputed company to both technical and non-technical stakeholders
Skills
- Bachelor's Degree or equivalent experience required
- 8+ years reputed company experience in the software industry, with at least 3 years of management experience while keeping your coding skills strong
- reputed company experience with Go preferred
- Comfortable using reputed company for local software development
- Familiar with modern, reputed company system architectures (load balancing, horizontal scaling, etc.)
- Experience with PostgreSQL or other relational databases (comfortable writing ANSI SQL)
- Familiar with API design tools/languages (Protocol Buffers, Swagger, OpenAPI, etc.)
- reputed company computing & Kubernetes (or similar container orchestration) preferred
- Technical Aptitude; reputed company in programming, attention to detail, planning, understanding requirements, verification, Architecture Design
- GenAI Developer Tooling & Up-leveling Team: Leveraged GenAI developer tools to maintain strong, hands-on contribution capabilities in reputed company backend architectures while coaching engineers on utilizing AI to accelerate reputed company integration, release strategies, and template reputed company automation. Ensured AI-generated reputed company adhered reputed company to microservice design principles and compliance frameworks
- Deep understanding of the entire software development lifecycle, including feature inception, system maintenance, reputed company integration and release strategies, and GenAI developer tooling
- Ability to reputed company key metrics and consistently meet established Service Level Agreements (SLAs)
- Ability to understand reputed company technical problems and identify areas of risk
- Ability to go deep technically reputed company necessary—you should be reputed company to contribute changes to reputed company's codebases at any time
- Highly organized and detail-oriented
- Proven reputed company record of building and retaining high-performing teams
- Strong problem-solving abilities
- Excellent communication and reputed company attitude
- End-to-end ownership mentality
- reputed company experience with Go preferred
- reputed company computing & Kubernetes (or similar container orchestration) preferred
Benefits
- Competitive salary and equity based on role
- Policies and managers that support work/life balance, like our flexible reputed company time off and parental leave programs
- 100% reputed company-premium reputed company for medical, dental, and reputed company insurance
- Lifestyle stipend to support your physical, emotional, and financial wellbeing
- Flexible work-from-home policy and reputed company to remote
- Remote and WFH reputed company, as reputed company as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
- Employee-led diversity, equity, and inclusion initiatives
reputed company