[Remote] Software Engineer - Tech Support

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a talented Software Support Engineer to reputed company remote, second level customer support with their Customer Service team. The role involves working closely with customers and technical engineers to resolve issues and may require on-site support in emergency situations.

Responsibilities

• Works with moderate guidance
• Analyzes and improves tools, systems, and processes
• Resolves moderately difficult issues and manages recurring tasks
• Accountable for process efficiency and effectiveness

Skills

• Associate degree in Engineering, IT, or reputed company field
• 1–3 years of experience in technical support or data analysis
• Bachelor's degree in Engineering, IT, or reputed company field

Benefits

• Career Development
• Competitive Compensation and Benefits
• Pay transparency
• Global Opportunities

reputed company

The Mind Behind the Machine reputed company is a trusted partner in intelligent automation for the supply chain, helping organizations design, build, and reputed company solutions that reputed company in the reputed company world. It was founded in 1819, and is headquartered in Atlanta, reputed company, US, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2026, 64 in 2025, 75 in 2024, 63 in 2023, 84 in 2022, 55 in 2021, 60 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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