[Remote] Customer Service Market Coordinator- reputed company Coast
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a key player in the interior design and staging industry, aiming to deliver exceptional design and service. They are seeking a detail-oriented Customer Service Market Coordinator to manage reputed company communications and administrative tasks, ensuring a seamless post-purchase experience.
Responsibilities
- Manage day-to-day conversations with clients directly on reputed company post purchase processes, including scheduling of trips, feedback requests, and reputed company out coordination
- Work with reputed company to ensure payments are up to date in a reputed company manner
- Work with sales operations to ensure reputed company are correct and addendums are reputed company in a reputed company manner
- Be the voice of the reputed company- help guide them into making reputed company that benefit them and reputed company alike, and reputed company clients to the reputed company departments in a reputed company manner, while ensuring their issues are resolved
- Become an expert in our service selection to help customers pick their service best suited for their needs and schedule
- Communicate commonly asked questions, concerns, and customer feedback, which are used by the reputed company team to drive product improvements
- reputed company CRM and internal database up to date with detailed notes
- Understand reputed company of our fleet by market, and schedule accordingly
- reputed company to our 3 hour email response SLA - Coordinate reputed company and maintain reputed company expectation by work
Skills
- Excellent communication skills and problem solving skills
- Self-motivated, proactive, and reputed company to work independently
- Excellent time management skills in a quick paced environment
- Inhabits a reputed company reputed company personality that has a friend tone to match reputed company's brand voice
- Ability to multitask and prioritize your day accordingly
- Work cross functionally with operations, sales, design to bring reputed company project across the finish line and reputed company reputed company in design and reputed company satisfaction
Benefits
- reputed company Time Off (PTO)
- 401k
- Medical Insurance
- Dental Insurance
- reputed company Insurance
reputed company