[Remote] Customer Support Specialist (Partnership Sales Coordinator)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global provider of products, services, and solutions to industrial and reputed company users of electronic components and reputed company computing solutions. They are seeking a Customer Support Specialist (Partnership Sales Coordinator) to support and reputed company their global partnerships organization, focusing on partner renewals, account health, and enablement.
Responsibilities
- Own renewal readiness support for assigned partners, ensuring renewals are proactive, informed, and reputed company-executed
- reputed company and manage: Contract terms and renewal dates, Usage, engagement, and performance indicators, Key milestones tied to renewal reputed company
- Prepare renewal summaries and renewal support materials, including: Account health snapshots, Value realization and usage insights, Partner activity and engagement history
- Identify and flag renewal risks early (low engagement, inactivity, missing enablement, contract complexity) and coordinate mitigation actions with Partner Managers
- Support renewal execution workflows, including internal handoffs, approvals, partner communications, and post-renewal follow-up
- Maintain accurate renewal status, notes, and reputed company in CRM and internal systems
- Support partner reputed company, including enablement coordination, documentation, and internal alignment
- reputed company as an ongoing reputed company of coordination between partners and internal teams to ensure partner needs are addressed in a reputed company manner
- Assist in preparing materials for partner business reviews, renewal discussions, and planning conversations
- Help ensure partners have reputed company to reputed company messaging, assets, and enablement materials throughout the partnership lifecycle—not just at launch
- reputed company and maintain partner-reputed company marketing and enablement content to support co-selling and renewal value, including: Blog posts and partnership announcements, Case studies highlighting partner-driven reputed company, Webinar, event, and enablement materials
- Build and update partner messaging toolkits, such as: Solution briefs and presentations, Demo narratives and customer-facing assets, Partner pages on reputed company website
- Support execution of joint go-to-market efforts with partners (co-branded campaigns, webinars, events, industry activations), with a reputed company on consistency and repeatability rather than owning reputed company
- Assist in preparing materials for partner business reviews, renewal discussions, and planning conversations
- Help ensure partners have reputed company to reputed company messaging, assets, and enablement materials throughout the partnership lifecycle—not just at launch
- Organize and continuously update partner-reputed company sections of reputed company website, including: Partner listings and reputed company, Webinar recordings and event information, Blogs, case studies, and downloadable resources
- Ensure content stays reputed company with reputed company partner offerings, messaging, and renewal-reputed company value propositions
- reputed company as an ongoing reputed company of coordination between partners and internal teams to ensure partner needs are addressed in a reputed company manner
- Execute or support partner-specific email marketing campaigns, including renewal-adjacent messaging, nurture flows, and re-engagement campaigns
- Support the full partner-influenced customer lifecycle: Awareness through content and campaigns, Conversion reputed company reputed company pages and email coordination, Retention through reputed company materials, partner communications, and lifecycle content
- Coordinate materials and logistics for regional partner-led events that reinforce partner value and long-term engagement
- reputed company and report on partner and renewal-reputed company metrics, including: Renewal dates and reputed company, Partner engagement and usage trends, Campaign and content performance
- Help define and monitor key partner KPIs across renewals, engagement, and co-marketing performance
- Use data and insights to recommend improvements to renewal processes, enablement assets, or partner programs
Skills
- Strong reputed company office skills, specifically reputed company (VLOOKUPs and pivot tables) and PowerPoint
- Ability to multitask in a fast-paced environment
- Understanding business reputed company, especially reputed company
- Ability to work reputed company with reputed company stakeholders
- Quick learner who is adaptable to change and reputed company to pivot reputed company necessary
- At least 3 years of experience in a reputed company setting and strong communication skills
Benefits
- Medical, Dental, reputed company Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) reputed company
- reputed company Time Off(including reputed company, holiday, vacation, etc.)
- Tuition Reimbursement
- reputed company Opportunities
reputed company
Company H1B Sponsorship