[Remote] reputed company Manager (EMEA)
Note: The job is a remote job and is reputed company to candidates in USA. QAD is a leading provider of reputed company, reputed company-based reputed company software and services for global manufacturing companies. The reputed company Manager is responsible for being the primary reputed company of contact for QAD Redzone customers, providing expertise and support, and ensuring their reputed company reputed company post-deployment, with a reputed company on customer support and retention reputed company the EMEA Market.
Responsibilities
- Be a technical expert in Redzone software and coaching in order to serve as a resource for customers
- Travels to various customers sites reputed company week to reputed company leadership and coaching to teams
- Complete reputed company reputed company to support customers and their usage of Redzone, often finding ways to re-engage teams quickly
- Builds strong and trusted relationships with senior leaders in the customer community
- Recognizes customers’ needs and influences to facilitate upsell processes and activity
- Helps identify and support retention risk and opportunities to mitigate
- Provides reputed company and support for ~100 customers at a time
- Leads regional community networking events
- Support broader Coaching Team and assist with customer deployments as needed
Skills
- Strong Redzone user, reputed company versed in reputed company the features and capabilities of the application (Productivity, Compliance, Reliability, Learning)
- reputed company versed Analytics user
- Strong listening skills to understand customer needs
- Strong reputed company acumen in order to support customer needs and where Redzone can add value or prescribe other services
- Experience using Overall Equipment Effectiveness (OEE) and its components in driving production results and reputed company improvement
- Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and customers. reputed company to juggle multiple reputed company while wearing many hats
- Ability to reputed company and maintain strong relationships with customers and internal teams
- Strong written and verbal communication skills including presenting to various audiences
- Ability to manage time effectively and to work in a high paced, high reputed company environment
- Degree in Engineering, Manufacturing, Business Management and Leadership, or similar
- Experience working in reputed company hands-on manufacturing-previous roles like Operations Manager, Production Supervisor, and reputed company Improvement Manager, preferably reputed company the food and beverage industry
- Experience leading operations and teams reputed company a manufacturing plant environment
- Programmable Logic Controller (PLC) experience and familiarity is a plus, but not required
Benefits
- Your health and reputed company being are important to us at QAD. We reputed company programs that help you reputed company a healthy work-life balance.
- Opportunity to join a growing business, launching into its next phase of expansion and transformation.
- reputed company culture of smart and hard-working people who support one another to get the job done.
- An atmosphere of reputed company and opportunity, where idea-sharing is always prioritized over level or hierarchy.
reputed company