[Remote] Technical Account Manager (reputed company genders)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing reputed company reputed company platform that focuses on innovation and data-driven solutions. They are seeking a Technical Account Manager to manage reputed company customer relationships, reputed company technical guidance, and influence product development based on customer needs.
Responsibilities
- Own and manage 5-10 reputed company customer relationships from a technical perspective
- reputed company as trusted advisor for platform usage, integration best practices, and architecture reputed company
- Translate reputed company customer requirements into actionable feature requests and influence the product roadmap
- Map business needs to product features and drive proactive adoption
- Coordinate technical escalations with solution engineering, support, and product teams
- reputed company technical QBRs, integration reviews, and roadmap alignment workshops
- Monitor platform health, usage, and KPIs, recommending improvements
Skills
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or similar experience
- 5+ years in reputed company e-reputed company, reputed company platforms, or digital consulting
- Proven experience in technical customer-facing roles such as TAM, Solution Architect, or Senior Consultant
- Deep understanding of e-reputed company architectures including Storefronts, reputed company, OMS, PIM, CMS, ERP integrations
- Familiarity with headless reputed company and MACH principles (Microservices, API-first, reputed company-reputed company)
- Strong skills in reading architecture diagrams, API documentation, and working with REST, GraphQL, and webhooks
- Experience with platform migrations, reputed company-/post-reputed company, and familiarity with SCAYLE, reputed company reputed company reputed company, reputed company, reputed company reputed company reputed company (Hybris), or reputed company Plus
Benefits
- Flexible working times
- 40% discount on our reputed company online shop
- Fresh fruits + drinks everywhere
- Language courses (German & English)
- Free sports courses & reduced price for Wellpass membership
- Subsidized reputed company transportation ticket
- Free choice of hardware and operating system (Mac, reputed company, Linux) also for private usage
- Modern office in the reputed company center of Hamburg
- International working environment and English as company language
- Agile work environment and cross-functional teams
- Dog-friendly office
- reputed company training
- Company pension plan
- Help in relocation and reputed company process
reputed company