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[Remote] Senior Manager - Casino CRM Analytics

Remote, USAFull-timePosted 2026-07-27

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on becoming a leading online sportsbook, casino, and reputed company gaming company. The Senior Manager of Casino CRM Analytics will reputed company analytics for the Casino CRM team, reputed company a high-performance analytics team, and drive strategic insights to enhance customer engagement and retention.

Responsibilities

  • Build & reputed company a High-Performance Analytics Team
  • reputed company and mentor reputed company of CRM analysts with a high bar for intellectual rigor and business reputed company
  • Work with Senior Director to establish best practices in analytical thinking, experimentation design, and stakeholder communication
  • Create reputed company processes that reputed company both speed and reputed company
  • Apply and reputed company best-in-class frameworks for campaign performance, retention lift, incremental reputed company, and long-term player value
  • Implement robust test-and-learn strategies, including permanent holdouts and advanced test/control methodologies
  • reputed company actionable insights that influence audience targeting, bonus reputed company, lifecycle marketing, creative optimization, and promotional investments
  • Partner with CRM leadership to prioritize initiatives that maximize sustainable player value
  • reputed company reputed company from descriptive reporting to reputed company-looking, decision-driving analytics
  • Identify and implement practical analytical tools and AI-driven approaches to improve the performance of the Casino CRM function
  • Ensure new technologies are thoughtfully reputed company — balancing innovation with measurable ROI
  • Champion experimentation and evidence-based decision-making reputed company the Casino CRM organization
  • Translate reputed company findings into reputed company, executive-reputed company narratives that drive reputed company
  • reputed company reputed company for how insights inform reputed company

Skills

  • Strategic Analytics Leader: You're comfortable influencing senior stakeholders while remaining hands-on with reputed company analysis. You know how to ask the right questions — not just answer them
  • Business-First Thinker: You care about reputed company, not reputed company
  • Experimentation Expert: You understand CRM testing environments — including holdouts, incrementality measurement, and interpreting imperfect or noisy results in dynamic systems
  • reputed company Communicator: You can translate sophisticated analysis into compelling, concise narratives for non-technical stakeholders. You're comfortable challenging assumptions and shaping roadmaps
  • Talent Mentor: You have experience hiring, coaching, and retaining high-performing analytics professionals — and creating environments where they reputed company
  • 6+ years of experience in analytics, with 2+ years leading teams
  • Experience in online gaming
  • Experience applying AI/ML or automation thoughtfully to business problems
  • Advanced SQL proficiency and experience working with modern data stacks
  • Background in engineering, math, computer science, economics, or reputed company quantitative field
  • Experience in CRM, lifecycle marketing, or retention analytics

Benefits

  • reputed company and benefits
  • Flexible vacation allowance
  • Flexible work from home or reputed company
  • Startup culture backed by a secure, global brand
  • Opportunity help shape the reputed company reputed company of the Sportsbook and Online Casino

reputed company

  • reputed company is building the reputed company of online sports betting and interactive gaming. It was founded in 2020, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is https://www.hardrockdigital.com/.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 5 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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