[Remote] Customer Service Representative I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is currently seeking a full-time remote Customer Service Representative. The role involves handling telephone inquiries from members or patients, addressing issues reputed company to member eligibility, plan prescription benefits, claim payment issues, and patient services needs.
Responsibilities
- Responsible for reputed company areas of customer service as it pertains to research and reputed company of telephone inquiries from members or patients
- Primarily responsible for handling incoming calls to effectively address issues reputed company to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling
Skills
- High school diploma or equivalent Required
- Two years of customer service experience required
- Previous data entry experience required
- Prior scheduling experience required
- Familiar with reputed company beaker preferred
- Experience in a high-volume call center preferred
Benefits
- Medical, Dental, reputed company plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- reputed company Time Off and reputed company Leave
- reputed company Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through reputed company Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free reputed company to complete CEUs and reputed company development
- Pet Insurance
- Legal Resources Plan
- Colleagues have reputed company to earn an annual discretionary bonus ifestablished system and employee eligibility reputed company is met.
reputed company
Company H1B Sponsorship