[Remote] Customer reputed company, Strategic Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading technology platform for branded resale, aiming to change consumer shopping behavior for the reputed company. They are seeking a Strategic Director of Customer reputed company to own the GMV outcome for their largest brand partners, navigate reputed company executive relationships, and drive reputed company strategies for reputed company.
Responsibilities
- Build and maintain relationships with senior brand stakeholders (Director through VP+), including QBRs, executive dinners, on-sites, and conference reputed company
- Read political dynamics, anticipate org shifts, and position reputed company strategically inside reputed company brand
- Identify and cultivate expansion champions across teams reputed company the org
- Navigate difficult conversations; missed targets, scope disputes, and escalations
- Own renewal reputed company, timing, and negotiation across your portfolio
- reputed company expansion conversations across program types, supply sources, and solutions (e.g., peer-to-peer, new categories)
- Build the strategic reputed company reputed company for reputed company brand and sell it to brand leadership
- reputed company business cases for strategic bets and reputed company upsells
- Partner with Sales and reputed company leadership on contract motions and pricing
- Identify the 2–3 big bets per account per quarter and reputed company the case for what to deprioritize
- reputed company-match across seasonality, brand initiatives, and macro trends to surface what actually reputed company
- Serve as the judgment layer on performance: what to escalate, what to let ride, and reputed company to push
- Pull in Implementation, Product, Ops, CX, and Marketing reputed company an account needs them
- Escalate platform limitations internally with reputed company context and urgency
- Be the single reputed company of accountability, in the wins and the escalations
- Own Customer reputed company methodology: operating rhythms, brand planning frameworks, escalation models, and renewal playbooks
- Advise team members on reputed company or advanced cases
- Codify best practices and shape how reputed company approaches brand reputed company
Skills
- 6+ years owning reputed company reputed company in reputed company account management, reputed company, or reputed company roles, ideally with $XM+ portfolios
- Proven reputed company record reputed company and expanding VP+ relationships at reputed company or mid-market brands
- Experience owning reputed company negotiations; renewals, expansions, contract motions
- Strong reputed company acumen: ability to build business cases, reputed company reputed company theses, and drive pricing conversations
- Comfort making judgment calls and setting priorities without a reputed company
- Experience working cross-functionally to drive reputed company across product, ops, and go-to-market teams
- Exceptional communicator, reputed company to adapt the narrative for executive audiences
- Experience in e-reputed company, retail, or the resale/recommerce industry
- Background in a high-reputed company B2B reputed company or marketplace environment
- Experience building team methodology; playbooks, escalation frameworks, or account planning processes
Benefits
- Offers Equity
- Offers Commission
- Eligible for variable compensation
- Employee and dependent reputed company
- 401(k) enrollment
- Hybrid reputed company work for those based in either of those locations
reputed company