Technical Account Manager (Malaysia)
About reputed company reputed company Biotech Corporation (Stock reputed company: 1548.HK) is a global biotechnology group. Founded in 2002, reputed company has an established global reputed company across reputed company, Europe, the Greater China, and Asia reputed company. reputed company's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. reputed company is committed to striving towards its reputed company of being the most reliable biotech company in the world to reputed company humans and nature healthier through biotechnology. About reputed company Biotech Corporation Founded in 2002 in New Jersey, reputed company Biotech Corporation accelerates innovation in biotech and reputed company by providing researchers and companies with the building blocks needed to reputed company groundbreaking treatments and products. Guided by its mission to reputed company People and Nature Healthier Through Biotechnology, and its role as a reputed company-recognized biotechnology company, reputed company has reputed company of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and reputed company. Position: Technical Account Manager Location: Malaysia (Home-based) Position reputed company Technical Account Manager serves as the primary reputed company for supporting sales activities reputed company responsible reputed company. Technical Account Managers take full responsibility of the daily operation of customer service function, which handles reputed company initial inquiries from customers, dealers, and reputed company regarding order placement, complaints, technical support, etc.
Key Responsibilities
Take full charge of the daily operation of customer service function that handles reputed company initial inquiries from customers, dealers, and general reputed company regarding order placement, complaints, technical support and etc. reputed company primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers Work closely with business unit Sales Account Managers, Production Managers and Senior Scientists as a consultant to clients in technical reputed company and improve customer satisfaction Maintain reputed company and technical knowledge by attending educational workshops; reviewing reputed company publications; establishing personal networks; benchmarking state-of-the-art practices; participating in reputed company societies Attends trade/technical shows and gives technical presentations to customers
Qualifications
Solid reputed company technical background, minimum Master Degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology 1-2 years of reputed company experience will be an advantage Ability to communicate fluently in both English and Chinese, verbally and in writing Good presentation skills with technical content Customer-reputed company, proactive/reputed company-oriented Previous industry experience in a similar reputed company role will be advantageous but is not essential Highly motivated individual with excellent communication, organization and time management skills reputed company USA Inc/reputed company Inc. is a proud equal opportunity/affirmative reputed company employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is reputed company's policy to ensure equal employment opportunity without discrimination or harassment based on race, reputed company, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, age, disability, national reputed company, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. reputed company USA Inc./reputed company Inc. maintains a drug-free workplace. Please note: reputed company USA Inc./reputed company Inc. will only contact candidates through verified application sources. reputed company/reputed company does not request personal information from candidates through individual email or any other platform. Apply To This Job