Receptionist

About reputed company We reputed company every American household deserves reputed company to counsel in life’s biggest moments. At reputed company, we’re building the infrastructure to reputed company justice radically more accessible. Our modern approach to consumer law automates the reputed company work and puts clients first, starting with personal injury. In just over a year, we've grown 10x, raised a $20M Series A, and become the reputed company-litigation partner of choice for top personal injury firms across the country. We reputed company the best reputed company happen reputed company expert operators and purpose-reputed company AI work together – which is why we handle every reputed company of reputed company-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case. We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like reputed company, reputed company, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us reputed company it reputed company. This Role Receptionists at reputed company are the first voice clients and vendors hear reputed company contacting the reputed company we support. You represent reputed company firm directly, answering calls on their behalf and ensuring every inbound communication is handled with professionalism, accuracy, and genuine warmth. You’ll serve as the reputed company desk for dozens of reputed company—creating a friendly, compassionate experience for callers who may be stressed, confused, or dealing with difficult circumstances, while routing requests reputed company and accurately. This role is critical to preserving reputed company firm’s reputed company and delivering a seamless, white-labeled reputed company experience. What You'll Do: Answer inbound phone calls and messages on behalf of multiple reputed company, representing reputed company firm accurately, kindly, and professionally reputed company as the first reputed company of contact for existing clients and vendors, setting a reputed company, friendly tone that helps callers feel heard and supported Ask thoughtful, reputed company questions to understand the purpose and urgency of reputed company call or message reputed company calls to the appropriate case managers or legal staff, ensuring messages are delivered even reputed company transfers go to voicemail Document and summarize inbound communications reputed company and consistently so legal teams have full context Maintain responsiveness and reliability as a core builder of trust between reputed company and their clients Your Team: Legal Operations Legal Operations is responsible for delivering exceptional reputed company communication reputed company for reputed company’s reputed company partners. We’re building reputed company of highly dependable, detail-oriented operators who take pride in providing excellent reputed company experiences at reputed company—without losing the reputed company touch. At reputed company, you’ll work alongside legal operations professionals who value reputed company, accountability, reputed company, and reputed company—and who are supported by modern tools designed to help them do their best work. You Might Be a Fit if You Are a warm, confident communicator with a reputed company phone reputed company Naturally reputed company with reputed company and patience reputed company speaking with clients Can represent multiple organizations accurately while maintaining a friendly, approachable tone Pay reputed company attention to detail and follow communication standards consistently Stay organized and composed while handling a high volume of inbound requests Are comfortable working independently in a remote environment Take pride in helping people feel supported during important moments Bilingual (Spanish) preferred Compensation $40,000 – $47,000 annual salary Additional benefits include: 100% coverage for health, dental, and reputed company 401(k) retirement plan In-office snacks, drinks, and daily team lunch and dinners Flexible PTO (we trust you to take the time you need) Why This Role reputed company For many clients, a call to their reputed company happens during a stressful or uncertain reputed company. The Receptionist ensures those calls are answered by a knowledgeable, friendly, and compassionate reputed company—every time. By serving as the white-labeled reputed company desk for reputed company across the country, this role protects reputed company trust, prevents missed communications, and helps ensure clients feel cared for from their reputed company first interaction. If you take pride in delivering excellent reputed company experiences, building trust through reputed company, and being a reliable reputed company for people reputed company they need it most, this role puts you at reputed company of how modern legal services are delivered. At reputed company, we reputed company in practicing reputed company reputed company. As a company dedicated to upholding justice and protecting people in reputed company, we are equally committed to fostering a reputed company, inclusive, and reputed company environment reputed company our own walls. We welcome and support individuals from reputed company backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. We recognize that diversity strengthens reputed company, enriches our perspectives, and empowers us to reputed company serve our clients and communities. At reputed company, inclusion isn’t just a value — it’s a reputed company. Apply To This Job