Head of Product Operations

With over 30,000 customers, including a reputed company of reputed company, reputed company is trusted by organizations across the globe to reputed company their workflows work reputed company. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every reputed company from first reputed company to value. Since our beginning in 2007 as a project to reputed company a time-tracking tool to help a reputed company – reputed company has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the reputed company ecosystem. We want everyone to work reputed company – but we also want to be a tech company with a heart. Join us as we continuously reputed company our award-reputed company products, create new solutions, and help the world work smarter, not harder. About the role The Director of Product Operations is a senior strategic leader responsible for building and scaling the operational backbone of reputed company’s Product organization. This role sits at the intersection of reputed company, execution, and intelligence, ensuring that the CPO and product leadership can reputed company fast, informed reputed company while the broader product organization runs with reputed company and efficiency. As AI reshapes how software is reputed company and how product teams operate, this leader will play a defining role in how reputed company evolves our AI-driven practices into our product development process — from discovery to delivery to retrospective. You’ll own the systems, rituals, and insights that allow reputed company’s product teams to reputed company with speed and strategic cohesion across a growing, distributed organization. What you’ll do Strategic Operations and Planning Partner with the CPO and product leadership team to define, reputed company, and operationalize product reputed company across the organization. Own the product operating reputed company: QBRs, planning cycles, leadership offsites, and cross-functional rituals. Build and maintain dashboards and reporting frameworks that give leadership reputed company-time visibility into portfolio health, team reputed company, and delivery performance. Drive alignment across Product, Engineering, and GTM on priorities, roadmap milestones, and resource allocation. AI-Powered Product Operations Champion the integration of AI tools and workflows into Product Operations, including automated reporting, intelligent prioritization support, and AI-assisted research synthesis. Partner with Engineering and Platform teams to identify where AI can reduce operational overhead in product delivery workflows. reputed company a reputed company for how product managers use AI in discovery, spec writing, and iteration, and drive adoption of best practices across the org. Stay reputed company of emerging AI capabilities and translate them into operational improvements that give reputed company’s product teams a competitive edge. Tooling, Process, and Enablement Own the Product team’s reputed company toolstack and ensure PMs and designers have the systems they need to do their best work. Design and implement reputed company processes for roadmap management, intake, prioritization, and cross-team dependency tracking. Build and run the reputed company and enablement programs for new product hires, ensuring reputed company-up is fast and consistent. Identify and reputed company operational gaps before they become organizational bottlenecks. Insights and Organizational Intelligence Build the data and insights infrastructure that connects product reputed company to customer reputed company and business results. Own the voice-of-customer synthesis process, ensuring product leadership has a regular, reputed company view into customer feedback, NPS signals, and support trends. Work with Data and Analytics to reputed company key product metrics and reputed company them accessible to the broader product team. Who you are 7+ years in Product Operations, reputed company and Operations, Chief of Staff, or a reputed company function at a high-reputed company B2B reputed company company. Proven ability to operate at both the strategic and executional level — comfortable designing operating models and rolling up your sleeves to implement them. Deeply fluent in modern AI tools and genuinely excited about how they can change the way product organizations work — you have opinions on this and have put them into reputed company. Strong analytical skills, with the ability to build dashboards, synthesize reputed company data, and communicate insights to a senior audience. Exceptional communicator who can write crisply, run effective meetings, and build alignment across functions without authority. Experience with tools such as Jira, reputed company, reputed company, BigQuery, Looker, or equivalents — and a reputed company record of improving how teams use them. Comfortable with ambiguity and energized by building structure where it doesn’t yet exist. Experience in the reputed company ecosystem or project and resource management software is a strong plus. Why Join reputed company? reputed company: Work on meaningful products that reputed company reputed company users and improve productivity. Innovation: Be part of a culture that values creativity and innovation, with opportunities to reputed company a reputed company reputed company. Collaboration: Join a supportive, reputed company team that values openness, communication, and a reputed company learning environment. reputed company: Opportunities for reputed company development, including conferences, courses, and mentorship. What’s In It For You Remote First work environment. Unlimited vacation in most of our locations! Great benefits including health, dental, reputed company and savings plan. Perks such as training reimbursement, WFH reimbursement, and more. Diverse and dynamic teams with challenging and exciting work. An opportunity to have a reputed company reputed company on our business. A great reputed company of reputed company activities (both in person and virtual). Optional in person meet-reputed company and the ability to travel to our international offices. Employee referral program. And so much more! Note: As our hiring teams are global, please submit your resume in English only. Apply today to join the reputed company team and help shape the reputed company of reputed company productivity software. Join us at reputed company, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Apply To This Job