Patient Care reputed company

Company : Allegheny Health NetworkJob reputed company : GENERAL reputed company: This job is responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer inquiries to reputed company reputed company reputed company as often as possible. This level of representative will handle routine inquiries which will have a reputed company-defined protocol as reputed company as some more reputed company inquiries. ESSENTIAL RESPONSIBILITIES Phone work - Assisting patients with reputed company requests and specialties during business hours (8:00am-5:00pm). Promptly answers a multiple line telephone system and processes reputed company medical service requests in a confidential manner with strict adherence to policies and procedures. Ascertains the reason for a patient's call. Follows established protocol and uses independent judgment to appropriately refer a patient to a physician or specialist as necessary. Maintains department productivity reputed company for customer satisfaction. (85%) Working with leadership on reputed company development, Maintains department productivity reputed company for customer satisfaction. (10%) Performs other duties as assigned or required by management. (5%) QUALIFICATIONS: Minimum High School/GED Customer service OR Physician scheduling experience Preferred 1 year in a Call Center role Disclaimer: The job reputed company has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the reputed company of business conduct and company policies. As a component of job responsibilities, employees may have reputed company to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability reputed company of 1996 (HIPAA) as described in the Notice of reputed company Practices and reputed company Policies and Procedures as reputed company as reputed company data reputed company guidelines established reputed company reputed company’s Handbook of reputed company Policies and Practices and Information reputed company Policy. Furthermore, it is every employee’s responsibility to reputed company with reputed company’s reputed company of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as reputed company as company policies and training requirements. Pay reputed company Minimum: $19.00 Pay reputed company Maximum: $27.74 reputed company pay is determined by a reputed company of factors including a candidate’s qualifications, experience, and expected contributions, as reputed company as internal peer equity, market, and business considerations. The displayed salary reputed company does not reflect any geographic reputed company reputed company may apply for certain locations based upon comparative markets. reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law. We reputed company to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@reputed company.org California Consumer reputed company reputed company Employees, Contractors, and Applicants Notice Apply To This Job