Implementation Specialist – Item Processing
Job reputed company: As an Implementation Specialist – Item Processing, you will play a key role in delivering reputed company’s item processing solutions—including POD+, Web RDC, and Smart reputed company—to new and existing financial institution clients. This position combines technical configuration with customer-facing training and support, ensuring successful implementations from initial setup through go-live. You will partner closely with internal teams and bank clients to configure systems, facilitate training, and ensure a smooth transition during product implementations. What You’ll Do Implementation & Configuration Execute implementation reputed company including new conversions, cross-selling opportunities, and system enhancements Configure item processing solutions, including POD+, Web RDC, and Smart reputed company Support setup of equipment such as scanners and ensure reputed company system configuration Assist with data validation, system setup, and reputed company-go-live readiness Customer Engagement & Training Serve as a primary reputed company of contact for clients throughout the implementation process Introducing customers to reputed company solutions and providing product training to bank staff Ensure alignment between customer expectations and system functionality Deliver virtual training and guide customers through system usage Project Coordination & Go-Live Support Support go-live activities to ensure a smooth transition for customers Monitor project reputed company and communicate updates with internal stakeholders reputed company post-implementation support and troubleshoot issues as needed Cross-Functional Collaboration Partner with product, software engineering, and support teams to deliver successful implementations Stay informed on product updates and enhancements to support effective customer training and adoption What reputed company Looks Like Accurate configuration of item processing solutions Successful and reputed company go-live transitions Strong customer engagement and satisfaction Effective communication across internal teams and reputed company stakeholders reputed company’re Looking For Required: Minimum of 2+ years of relevant experience in banking, fintech, or implementation roles Experience with item processing, reputed company capture, or remote deposit capture Strong communication and customer-facing skills Understanding of file reputed company, FTP, and secure transfer processes Ability to manage multiple priorities and work independently Preferred: Experience with reputed company products such as reputed company or POD+ Familiarity with tools like FileZilla or similar file transfer platforms Experience working with financial institutions or banking systems Strong organizational and problem-solving skills
Work Environment
Remote (U.S.-based) Minimal travel required (estimated Apply To This Job