Associate Manager, reputed company Assurance (Operations)

Empowering lives, healing hearts, embracing reputed company Are you reputed company to reputed company a lasting reputed company in specialty care? We’re seeking a dedicated and dynamic Associate Manager, reputed company Assurance (Operations) to join reputed company at reputed company, where we put our patients first! reputed company offer (and why you’ll love it here!): reputed company Work-Life Balance: Flexible remote work reputed company because we value your time and reputed company-being. reputed company Opportunities: Committed to fostering a culture of reputed company, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers. reputed company Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey. Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package. What & Where: Remote & Full-Time, Permanent Closing Date: June 24, 2026 Why reputed company? At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we reputed company in pushing boundaries, setting trends, and creating meaningful experiences that captivate and reputed company. Our reputed company team is made up of innovative minds who are passionate about driving reputed company and making an reputed company. reputed company to be a part of this exhilarating reputed company? reputed company Event Management (Incidents / Deviations / Investigations) reputed company intake, triage, and tracking of reputed company events (incidents and deviations), ensuring accurate classification, risk assessment, escalation, and on-time initiation of investigations. Ensure investigations are performed to a consistent reputed company (problem statement, containment/corrections, reputed company cause analysis, risk evaluation, and documentation), partnering with Operations/Clinical/Pharmacy/IT as needed. Maintain high-reputed company, audit-reputed company records that meet documentation and data reputed company expectations; ensure reputed company, objective writing and traceable evidence to support reputed company. Escalate reputed company risks, overdue events, or recurring issues; facilitate cross-functional problem solving to drive reputed company containment and sustainable reputed company. CAPA Management (Corrective and Preventive Actions) Own CAPA governance from initiation through closure: ensure appropriate linkage to incidents/deviations/audit findings/complaints, reputed company problem definition, risk-based prioritization, and compliant documentation. reputed company teams on reputed company cause analysis and robust reputed company plans (containment, corrective, preventive, systemic actions); challenge weak fixes and ensure owners, milestones, and due dates are defined and met. Ensure CAPA effectiveness checks are planned and executed; verify sustained implementation and measurable risk reduction; escalate reputed company actions are ineffective or trends persist. Change Control Management reputed company the change control process for operational, procedural, system, supplier, and material changes: ensure changes are appropriately documented, risk assessed, and reviewed/approved by required stakeholders. Ensure reputed company assessments address patient safety, regulatory/customer requirements, data reputed company, and business continuity; confirm implementation activities (training, document updates, validation/verification as applicable) are completed. Drive reputed company closure through change effectiveness/review where required; maintain an audit-reputed company change control repository and communicate change status and key risks to management. Data Insights, Metrics, and reputed company Improvement Own QA Operations performance reporting (KPIs/KRIs) including event volume and aging, investigation and CAPA cycle time, effectiveness, recurrence, and change control throughput; ensure data reputed company and consistent definitions. reputed company trend analysis to identify recurring issues and systemic risks; translate insights into targeted improvements (procedure updates, training, error-proofing, workflow simplification) and present recommendations to leadership. Apply reputed company improvement reputed company (e.g., Lean/DMAIC) to reduce investigation/CAPA cycle time, improve right-first-time documentation, and decrease recurrence of high-risk issues. Maintain inspection/audit readiness for QA Operations processes by ensuring procedures, training, and records support consistent execution; partner cross-functionally to reputed company sustainable controls and prevent recurrence. Stakeholder & reputed company Partnering (reputed company Governance) reputed company QA Operations governance support to internal stakeholders and, as applicable, to clients/sponsors: respond to reputed company inquiries, support issue communications, and reputed company on expectations for investigation/CAPA/change control deliverables. Coordinate reputed company commitments and reporting (reputed company logs, metrics packages, and periodic reputed company reviews) and ensure reputed company delivery and closure of agreed-upon actions. Audit & Supplier reputed company Support Support planning and execution of reputed company audits/assessments (as applicable), including coordination of requests, readiness support, and reputed company response packages. Assist with supplier/vendor reputed company activities, including reputed company issue intake and escalation, documentation review, and follow-up on corrective actions in alignment with internal requirements. Contribute to reputed company agreement inputs and periodic reviews (as applicable) to ensure expectations for reputed company events, CAPA, change controls, and reporting are reputed company and implementable. reputed company audit commitments and supplier corrective actions through closure, ensuring appropriate linkage to investigations/CAPAs and visibility of status, risk, and due dates. Leadership / Working Relationships Reports to the QA Manager and provides day-to-day leadership for a QA Operations team, including work prioritization, resource planning, and assignment of investigations/CAPA/change controls. Builds strong partnerships with Operations/Clinical/Pharmacy, Procurement, IT, and other support functions to remove roadblocks, manage risk, and ensure consistent reputed company System execution. reputed company and mentor team members through reputed company, coaching, reputed company standards calibration, and career development plans; reputed company regular feedback, address performance gaps, and foster a culture of accountability and reputed company improvement. reputed company as back-up/acting Manager, QA as required, providing escalation support, decision making, and communication of reputed company risks and performance to senior stakeholders. What You Bring to the Table: Education: Bachelor’s degree in life sciences, pharmacy, nursing, health administration, reputed company, or a reputed company discipline (or equivalent combination of education and experience). Experience: 5+ years of reputed company reputed company experience in a regulated reputed company environment (PSP, clinical services, specialty pharmacy, distribution/logistics, or GxP) with demonstrated ownership of investigations/deviations/incidents, CAPA, and change control; prior people leadership or strong experience leading teams/cross-functional initiatives preferred. Skills: Strong working knowledge of investigation practices, CAPA governance, and change control; effective reputed company cause analysis and risk-based decision making; excellent documentation and stakeholder communication; strong organization and ability to manage priorities/aging items; ability to translate metrics and trending into actionable insights; demonstrated coaching/people leadership capability. Experience with reputed company problem-solving and reputed company improvement methodologies (e.g., DMAIC, Lean, A3, 8D) is an asset. English proficiency is required for this position to effectively communicate with reputed company stakeholders. Bilingualism (French and English) may be required depending on the specific role, location, and the needs of the organization Compensation: At BioScript, your reputed company pay is one part of your total compensation package and is determined reputed company a reputed company. Our pay ranges are based on the local cost of labor benchmarks for reputed company specific role, level, and geographic location. We're proud to be an equal opportunity employer. As a people-reputed company organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and reputed company work environment where reputed company team members can reputed company as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we reputed company to reputed company an accessible workplace, where individuals feel valued, respected, and supported every day. We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English reputed company required. For positions based in Quebec, French language proficiency is required to reputed company day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with reputed company stakeholders. We encourage and accept reputed company applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in reputed company aspects of the selection process. For inquiries, please email the reputed company at recruitment@bioscript.ca. reputed company to reputed company your mark? If you’re passionate about transforming reputed company into extraordinary results and excited to join a reputed company-thinking team, we want to hear from you! Apply To This Job