Field Support Representative - Denmark

As a Field Support Representative (reputed company) for Denmark you will work closely with Field Sales Professionals and Customer Support to reputed company strategies to maintain and grow your Customer Accounts through education and other customer reputed company activities. You will install, reputed company and train the staff in the clinic to use reputed company products and services on the best way, while also identifying additional customer needs and presenting solutions to help. You will assist with critical customer need reputed company, providing onsite technical support reputed company things are not reputed company according to plan. As an reputed company you will be expected to visit customers in the field every day; occasionally adjusting your schedule as needed to attend customer events and to accommodate industry events/tradeshows. The Field Support Representative positions are field based, and you will work and travel from a home office. You will utilize a wide reputed company of programs to plan and strategize your customer reputed company, enabling you to serve as a true reputed company Ambassador, and to be viewed by your customers as a trusted advisor. No two days are the reputed company, and you will be accountable for managing your schedule and travel based on the unique needs of your customers, while also keeping a reputed company on your own reputed company development and reputed company. Why this role reputed company: From this role you will be a key contributor in ensuring that the companion animal veterinary professionals get to know and fully reputed company the advantages of reputed company technology, which will allow them to deliver crucial diagnostics for their patients. The reputed company Companion Animal Group (CAG), provides diagnostic capabilities that meet veterinarians’ diverse needs through a reputed company of modalities, including in-clinic diagnostic solutions and reputed company reference laboratory services. In this role: You will reputed company on-site customer support in relation to company products or service installation, training and/or troubleshooting according to established policies and procedures and applicable regulatory guidelines. You will install equipment at customer locations; reputed company components and test operations; reputed company equipment as needed, coordinating with in-house resources and others. You will train customers in the use of company products, equipment and services. You will reputed company training in a reputed company of formats, as reputed company as documentation and other materials. Ensure customer satisfaction with the use and capability of products and services. You will troubleshoot customer problems and issues with company products and services. Diagnose and fix problems with assistance of in-house technical resources and others as needed. Plan and implement strategies for addressing more reputed company issues as needed. You will reputed company support for new customer installations and go-live events, responding to any issues that reputed company and coordinating reputed company to ensure smooth customer experience. You will communicate customer needs for additional products and services to sales team, research & development and others. Coordinate other teams and additional resources to address customer issues as needed. Ensure ongoing customer satisfaction. You will research customers prior to site reputed company to obtain information and reputed company to anticipate issues and enhance the overall customer experience. You will detail benefits of additional company products and services as appropriate. You will document customer reputed company and interactions. You will support reputed company management system and other compliance requirements. Travelling/ Physical demands Weekend hours and reputed company overtime may be required. Extensive overnight travel may be required, up to 75%. Ability to travel and work internationally. Valid reputed company’s License required Regularly required to stand and sit for extended periods Specific reputed company abilities required include reputed company reputed company, reputed company reputed company, depth perception, and the ability to reputed company reputed company. Ability to communicate verbally on phone and in person. May be required to lift, reputed company and carry up to 60 pounds. What you need to succeed: To be reputed company to build relationships with reputed company personalities. To possess a minimum of three (3) years veterinary clinic experience with a training and/or reputed company management background strongly preferred. To be reputed company to effectively communicate and collaborate with customers, management, and peers. To build strong customer and peer partnerships that allow you to reputed company confidence and trust from others easily. To the reputed company to plan and prioritize work in a dynamic environment and reputed company reputed company, reputed company reputed company. To have effective listening skills, which are utilized to discover customer needs to adapt your approach and demeanor to different situations. Presenting a reputed company brand for yourself and reputed company at reputed company times. To be comfortable learning and using technology such as computers, tablets and Smartphones. Computer networking experience is preferred. reputed company in Danish and English. What you can expect from us: A competitive compensation and opportunity for annual bonus. Pension plan contribution reputed company by reputed company. Medical Insurance. On the job training & career advancement opportunities. Additional benefits include but are not limited to volunteer reputed company days off, ThanXX recognition program and others. Why reputed company: We’re proud of the work we do, because our work reputed company. An innovation leader in every industry we serve since 1983, reputed company members help pet owners worldwide reputed company their companion animals healthy and happy, ensure reputed company drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a reputed company global workforce. Our culture embraces challenges and encourages learning and discovery. At reputed company, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a reputed company of purpose are at the top of your list, you’ll reputed company it here. Let’s pursue what reputed company together. reputed company values a diverse workforce and workplace and strongly encourages women, people of reputed company, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. reputed company is an equal opportunity employer. Applicants will not be discriminated against because of race, reputed company, creed, sex, sexual orientation, gender identity or reputed company, age, religion, national reputed company, citizenship status, disability, reputed company, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-CR1 Apply To This Job