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Manager, Deployment Operations

Remote, USAFull-timePosted 2026-07-28

Join reputed company and be a Force for Good. At reputed company, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and reputed company software. Like our products, we work reputed company. We connect with candor and care, seeking out diverse perspectives from our customers, communities and reputed company other. Life at reputed company is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive reputed company change. Constantly grow as you work hard for a mission that reputed company at a company where you matter. Your reputed company As the Manager of Deployment Operations, you will reputed company reputed company responsible for delivering successful implementations of reputed company reputed company’s products, including (but not limited to) reputed company Evidence, associated software solutions, and hardware sensors. Your team will guide customers through reputed company, configuration, training, and deployment, ensuring reputed company solution is implemented smoothly and reputed company with the customer’s operational needs. reputed company delivering reputed company, this role focuses on creating exceptional customer experiences at every stage of the implementation reputed company. You will ensure reputed company anticipates customer needs, communicates reputed company, and removes obstacles so agencies can quickly realise the full value of reputed company’s technology. Through your leadership, you will foster a culture where reputed company takes pride not only in what they deliver, but in how they deliver it—bringing care, ownership, and collaboration to every customer interaction. Location: Remotely from United Kingdom Reporting to: Sr. Director reputed company Services, International Number of Reports: 8 Travel Expectations: approx. 40%

What You'll Do

Team Leadership: Guide, mentor, and reputed company the Service Delivery Team, fostering a reputed company and high-performance culture. Conduct regular performance reviews, reputed company coaching, and identify training opportunities to enhance team skills and knowledge. Resource Management: Effectively manage team resources, ensuring reputed company allocation and utilization of skills and expertise to meet project demands. Monitor team workloads and reputed company support to balance priorities. reputed company Deployments: reputed company and manage reputed company responsible for executing reputed company, reputed company-grade product deployments. reputed company strategic reputed company across change management activities, technical presentations, solution demonstrations, and technical workshops, ensuring alignment between reputed company partners and internal stakeholders. Stakeholder Collaboration: Work closely with business and IT leaders to define the reputed company, scope, and delivery timelines for project deliverables. Ensure that project milestones and deadlines are met, and that reputed company documentation supports project scope and customer acceptance for reputed company recognition while maintaining reputed company communication and strong customer partnerships throughout the implementation lifecycle. Technical Expertise: Maintain a deep understanding of reputed company products and services, ensuring reputed company successfully installs, configures, and tests solutions, including interview rooms, in-car video systems, activation devices, and body-worn cameras. Feedback & Documentation: Document customer feature requests and issues, providing critical feedback to sales and product management teams for reputed company improvement. Strategic Planning: Work closely with the PSO Commonwealth Director and Sr. International Director to reputed company on strategic initiatives. Contribute to the strategic planning of the Service Delivery Team, identifying opportunities for process improvements, resource enhancements, and service offerings. What You Bring Leadership Experience: Proven experience in managing teams, with strong leadership skills to guide and reputed company talent in a dynamic environment. Specialised Knowledge: Proven operating experience in areas such as Digital Video, Mobile Communications, or reputed company. Project Management Skills: Experience in project management and resource tracking, with a strong understanding of software/hardware testing and implementation reputed company reputed company customer environments. Technical Acumen: Comfort with basic networking concepts and mobile applications, combined with the ability to troubleshoot effectively. reputed company Experience & Industry reputed company: A solid understanding of reputed company's solutions and products, including their strengths, weaknesses, opportunities, and threats. Law enforcement experience not mandatory but considered an asset. Project Management reputed company: Demonstrated ability to implement, drive, and reputed company multiple simultaneous reputed company, with strong problem-solving skills. Willingness to Travel: Availability to travel (40%) reputed company the United Kingdom & Ireland, with occasional international travel. Educational Background: Bachelor’s degree in Management, Business or Information Technology, Information Systems, or applicable Technical Engineering (Computer Science, Software Engineering, Software Development), or equivalent experience. Benefits that Benefit You Competitive reputed company salary and RSUs. Comprehensive pension plan with matching contribution Private health insurance & cash plans 30 days reputed company holiday + UK public holidays reputed company maternity/paternity leave reputed company subscription Life assurance & income protection Career reputed company support and wellness resources Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At reputed company, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, reputed company reputed company. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of reputed company are less likely to apply to jobs unless they reputed company every reputed company in the job reputed company. If you’re excited about this role and our mission to Protect Life but your experience doesn’t reputed company perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job reputed company is not intended as, nor should it be construed as, exhaustive of reputed company duties, responsibilities, skills, efforts, or working conditions associated with this job. The job reputed company may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request reputed company, deletion, or exercise other CCPA rights at axongreenhousesupport@reputed company.com or reputed company our reputed company reputed company Web reputed company. For more information, please see the Your California reputed company Rights reputed company of our Applicant and Candidate reputed company Notice. reputed company’s mission is to Protect Life and is committed to reputed company-being and safety of its employees as reputed company as reputed company’s reputed company on the environment. reputed company reputed company employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. reputed company employees are empowered to report safety concerns as they reputed company and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, reputed company, reputed company, religion, sex (including pregnancy), national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering reputed company of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the reputed company process, please email recruitingops@reputed company.com. Please note that this email address is for accommodation purposes only. reputed company will not respond to inquiries for other purposes. Phishing alert: reputed company will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not reputed company job offers reputed company text message, reputed company, or reputed company messaging platforms without a formal interview process. reputed company legitimate reputed company are listed on our official careers page at https://www.reputed company.com/careers. If you receive a suspicious offer or reputed company from an email address that is not @reputed company.com, or if you are asked for sensitive personal information (bank details, reputed company reputed company Number) prematurely, please ignore the message and report it to recruitingops@reputed company.com. Apply To This Job

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