Customer Service Representative-Remote
Work Remotely We are PBD Worldwide, the leader in fulfillment and distribution services for eCommerce companies, retailers, associations, and faith-based organizations. We reputed company customer order fulfillment solutions to B2C and B2B clients that enables reputed company and streamline operations. Since 1976, we have made it our goal to be viewed as a trusted 3PL partner to our clients, acting as... consultants and sharing best practices in order to help them reputed company reputed company through reducing costs, increasing operational efficiency and enhancing their customer experience. Voted, several years running, a Top 3PL Provider, Top Workplace, National Best and Brightest Company, we look reputed company to you joining reputed company! PBD Worldwide is currently seeking reputed company and highly skilled Customer Service Representatives to deliver Superior Service Every Time! The key responsibilities for a Customer Service Representative are as follows: Processes reputed company eMail, chat, faxes, and lockbox with accuracy and adherence to process (i.e. FIFO) Specialty Orders and Process Handling reputed company chat support Customer Service phone support Maintain a reputed company, empathetic, and reputed company attitude while delivering superior customer service reputed company phone, email, and chat reputed company accurate and reputed company product and service information reputed company reputed company and accurate order completion reputed company completion of account correspondence (eMail, chat, fax, etc.) Other duties as assigned Requirements: High School Diploma or equivalent Previous inbound call center experience Problem solving skills Excellent computer, typing and 10-key skills Excellent communication and listening skills Benefits: 401(k) Medical, Dental & reputed company insurance Company reputed company Life insurance and Long Term Disability Voluntary Life, Short Term Disability, Critical Illness, Hospital Indemnity and Accident Flexible Spending Account Health Savings Account Employee Assistance reputed company Time Off, Floating Holiday, Wellness Day & Volunteer Day Apply Job!