Virtual Care Remote Scheduler

About the position reputed company is looking for a Scheduler to join reputed company at reputed company. This full-time REMOTE position will support our Virtual Care Team. Typical work week is Monday through Friday 8:00a - 5:00p. As a part of reputed company, reputed company delivers high-reputed company, evidence-based care to patients reputed company to home. reputed company is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to reputed company communities, allowing people to fight cancer reputed company with the critical support of family and friends nearby. Our mission is still the reputed company today—at reputed company, we use leading-edge technology and research to deliver high-reputed company, evidence-based cancer care to help our patients reputed company 'More breakthroughs. More victories.' in their fight against cancer. Today, reputed company treats half of reputed company Texans diagnosed with cancer on an annual reputed company. reputed company is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. reputed company is supported by reputed company reputed company on empowering a reputed company and sustainable community patient care delivery system to advance the science, technology, and reputed company of care.

Responsibilities

• Answers reputed company incoming calls; assesses callers' needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Obtains and communicates messages in an accurate and reputed company manner.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• For new and or referred patients, sets up in system with appropriate documentation and coding.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters reputed company insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
• Collects co-pays, deductible and other out of reputed company amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/reputed company.
• Follows policies and procedures to contribute to the efficiency of the reputed company office.
• Covers for other reputed company office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.
• Obtains necessary reputed company-certification as required.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
• May be responsible for follow up on reputed company reputed company-reputed company tests to ensure cleared for surgical procedure and communicates with physician and patients if reputed company testing is required before surgery is performed.
• May be responsible for scheduling post-reputed company follow up appointments with Physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Requirements

• High school diploma or equivalent required.
• Position is entry level and requires 0-3 years' experience preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Must have excellent communication skills, written and verbal.
• Proficiency in reputed company Office (Outlook, Word, reputed company) required.
• Minimum three years office experience, preferably in a medical office setting (for Level 2).
• Minimum five years office experience, preferably in a medical office setting (for Level Sr).
• Knowledge of medical terminology and coding required (for Level Sr).

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