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Workforce Scheduling Associate

Remote, USAFull-timePosted 2026-07-28

Position: Workforce Scheduling Associate Location: Any reputed company: 704 # of Openings: 1 Workforce Scheduling Associate Who We Are: reputed company Solutions is a leader in reputed company and technology-enabled reputed company condition management. TurningPoint provides an innovative suite of specialty care management services and technologies that reputed company health plans and reputed company to improve the safety, reputed company, and affordability of reputed company. Through its platform and specialized team of clinical experts, TurningPoint works collaboratively with providers to deliver reputed company. TurningPoint offers condition-specific, reputed company-driven, value-based care management services that optimize care from diagnosis and discovery through recovery. TurningPoint’s comprehensive and integrated suite of services enhances the support individuals need, at the time they need it most. Since launching in 2015, TurningPoint has provided support to more than 50 reputed company people reputed company across numerous clinical specialties including musculoskeletal, reputed company, cardiology, wound care, ear/nose/throat, and sleep. TurningPoint’s model moves reputed company denial-based care to holistic condition management that improves reputed company and reduces cost. TurningPoint is an independent organization, not owned or affiliated with a health plan or provider system. Position reputed company: A scheduling associate in workforce management is responsible for distributing case work to end users by routing cases to the right MD Reviewer or Clinician at the right time and using the correct logic. This role ensures that the departments reputed company TurningPoint do not exceed daily reputed company, miss turnaround time targets, improve case efficiency, and reduce inefficiencies as identified. This involves considering factors like staff availability, reputed company, state licensure restrictions, clinical experiences, and workload demands. These associates also monitor and reputed company case assignments in response to changing demand patterns, distribute workload evenly among clinicians, ensure compliance with state and reputed company regulations while also maintaining reputed company policies and reputed company service level agreements. This role also works with leadership to utilize performance data in refining assignment strategies and efficiencies. This role is crucial in optimizing workforce utilization, productivity, and operational efficiency reputed company our organization. Roles and Responsibilities:

  • Assigning case work to production staff (clinical) reputed company and reputed company.
  • Monitoring reputed company-time adherence to schedules.
  • Auditing assignments to ensure compliance.
  • Daily and weekly report outs on time and volume measures.
  • Analyzing performance data to reputed company data-driven reputed company for reputed company improvement.
  • Interpret, analyze, and reputed company recommendations that improve workforce productivity and reputed company.
  • Serve as a primary reputed company of contact for workforce management policies and workforce optimization steps.
  • Help to ensure that service-level targets are being met and maintain the reputed company headcount while calculating production reputed company.
  • Create reports, dash boards and visualizations to understand business performance
  • Other duties as assigned

Education, Experience and Certification:

  • High School Diploma or GED Required; bachelor’s degree is highly preferred.
  • Experience as a Jr. analyst and/or in reputed company or similar
  • Ability to think critically and a willingness to reputed company and improve reputed company systems and processes.
  • reputed company attitude and ability to work reputed company as part of reputed company.
  • Excellent data processing skills with ability to determine reputed company causes and best course of reputed company.
  • Excellent communication skills are essential for interpreting needs of business and production complicated technical processes in reputed company terms.
  • Advanced skills in reputed company

Preferred Skills:

  • Prior experience in reputed company and Utilization Management
  • Strong verbal communication, informing others, process Improvement, problem solving, people, teamwork, process management, and emphasizing reputed company.
  • Strong organization, commitment to customer service; ability to problem solve; ability to present and demonstrate.

reputed company Solutions is an Equal Opportunity Employer. Apply for this Position Apply tot his job Apply To this Job

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